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jc296
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Enthusiast

Horizon Client and timers - new user can't log in after user disconnects

Guys, strange use case but I need help to understand why a new user can't log into a VM desktop when an existing user has disconnected from his client session. So heres the scenario: user 1 logs into the Pool and is connected to his Wins desktop, he doesn't log at the Windows Log in page but decidesto close the horizon client session; in Horizon admin, the VM in the pool shows "Available" throughout, which is expected i guess as he didn't log in so wouldn't show connected. However, when the 1st user disconnects ie closes the horizon client, anyone else who has an entitlement to that desktop pool can't log in for approx 15-20mins. Is there a timer that I can adjust to bring that time down to say 30secs?? 

Horizon 8.7

View Agent 8.2

Horizon Client 8.7

Wins10 Test VM 

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