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@GTO455 ,

You are probably missing some information of the chrome profile in your DEM configuration. 

This is the config I use for Chrome (and also for Edge, but with different folder names): 

[IncludeFiles]
<AppData>\Google\Chrome\User Data\Default\profile.pb

[IncludeRegistryTrees]
HKCU\Software\Google\Chrome
HKCU\Software\Google\EdgeUpdate

[IncludeFolderTrees]
<LocalAppData>\Google\Chrome\User Data\Default
<LocalAppData>\Google\Chrome\User Data\Profile 1
<LocalAppData>\Google\Chrome\User Data\Profile 2

[IncludeIndividualFolders]
<LocalAppData>\Google\Chrome\User Data

[ExcludeFolderTrees]
<LocalAppData>\Google\Chrome\User Data\[MATCHALL]\Cache
<LocalAppData>\Google\Chrome\User Data\[MATCHALL]\Code Cache
<LocalAppData>\Google\Chrome\User Data\[MATCHALL]\GPUCache
<LocalAppData>\Google\Chrome\User Data\[MATCHALL]\IndexedDB
<LocalAppData>\Google\Chrome\User Data\[MATCHALL]\Service Worker\CacheStorage
<LocalAppData>\Google\Chrome\User Data\[MATCHALL]\Service Worker\ScriptCache
<LocalAppData>\Google\Chrome\User Data\[MATCHALL]\optimization_guide_hint_cache_store
<LocalAppData>\Google\Chrome\User Data\[MATCHALL]\optimization_guide_model_metadata_store
<LocalAppData>\Google\Chrome\User Data\[MATCHALL]\optimization_guide_prediction_model_downloads

This grabs the important parts of the Chrome profile (including extra profiles if they have created them) but excludes the unnecessary cache folders in various locations.

Maybe compare this with your config and adjust where necessary.