Hi ofi2,
Beside the questions from Felix, please help set the log level to verbose, then collect the logs and send to us.
Windows Client:
Registry Key Path: HKLM\Software\VMware, Inc.\VMware VDPService\Plugins\MKSVchan\
Value: logLevel = verbose
Registry Key Path: HKLM\SOFTWARE\VMware, Inc.\VMware VDPService\
Value: logLevel = verbose
Windows Agent:
Registry Key Path: HKLM\Software\VMware, Inc.\VMware MKSVchan\
Value: logLevel = verbose
Registry Key Path: HKLM\SOFTWARE\VMware, Inc.\VMware VDPService\
Value: logLevel = verbose
Then collect client and agent logs using DCT tools:
