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van_den_bossche
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PCOIP Latency issue after upgrading to 7.13.1 from 7.6

Hi everyone,

Since the upgrade of a customer Horizon infrastructure, users are experiencing latency issues when typingtext into any programs.

After some debbuging, i realize that when I revert to the 7.6 agent, the latency problem is no more present.

I cannot stay with the old agent because of the Teams optimization features in the 7.13.1 agent version.

Any idea to keep the 7.13.1 and resolve the PCOIP latency issue ? 

 

Environnement information : 

Vmware Vsphere 7.0.0
VDI OS : Windows 10 1809 LTSC
Horizon infrastructure : 7.13.1

Already tried the new versions of the agents (8.0) but the latency problem is still present. I cannot install above agent because of missing composer feature.


Thank you

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