1 and 2: RTAV seems to work the best in combination with the Skype Media Optimization Pack. However, it appears the Teams optimization Pack is still in closed beta. This is part of my frustration because the call control buttons that are built into the Jabra 75 headset don't seem to work with Teams yet. Perhaps that will come when the solution is released to the public? I believe these functions are processed with the Jabra Direct Software which comes back to my original question, if we don't use USB Redirection, how is Horizon and Jabra going to work together to give users the best experience on par with Physical Machines? (This would also include Plantronics). It would be nice for VMware to do a full blog post or something on this subject with the current WFH mandates put on companies. Even Team up with Jabra or Plantronics on the topic.
2: Are there plans to rollout Optimization Packs for every conferencing solution out there or is VMware looking at a more more holistic approach to this issue?
3: It should be but doesn't appear to be. Not sure if others have noticed this issue. I have even played around with the GPO settings to force Software Echo Canceling without any difference in performance. I suspect the issue might be tied to how RTAV can use All microphones and Video devices in the "Preferred" configuration options.
4: Yes... People want to be able to select or use multiple audio devices. Headset or Webcam Mic and Speakers as needed.
Thanks and don't take this post as a rant but as constructive criticism to make your product better. The whole AV\Meeting functionality has been quite problematic for our company and it's users compared to those who are using physical machines which just work. This is leaving our team to reconsider the who VDI strategy in the long term as we try to put more focus on Communication and Collaboration functionality.
