just to add additional info.... I installed the direct connect View agent to my master and it picked up the label printer correctly and installed it. I use your normal app Volume and UEM in my environment as well.
I provisioned new VDIs after the master detected the Label printer correctly and still show the same result in my instant clone VDIs... Label Printer remains in the unspecified devices list.
Attached is an image of the issue ..
Thank you for any help
