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casperinmd
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Per upgrade guide:

Memory
Windows Server 2008 64‑bit
4GB RAM or higher At least 10GB RAM for deployments of 50 or more
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5gb could be the issue, the steps per support when I called with low memory issues with having 2 brokers was this:

Remove connection server from server 1, add ram, reinstall connection server. Once it synced up, repeat for server 2.

hth

edit: if you only have 1 connection server, just install a second to get through the change then remove the second/temp server.

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