eeg3 & jgotway
Apologies for the delay in responding. Answers to your questions below :
- The status of desktops in View Administrator changes to disconnected after a few minutes
- Yes, while the Teradici based clients can't connect, Windows View Client can connect and sessions are still in progress (all applications and files open as user had left them).
- Both switches are 1Gbps, one is Cisco and the other Netgear. All cabling is CAT6.
- There are Cisco SPA942 IP phone throughout the office (connected via a separate PoE Cisco switch to a Grandstream IP-PBX), and they continue to work
IP-PBX is a recent purchase, but the issue has been ongoing for several months prior, so it doesn't seem to be the problem.