Not really. They recommended trying the Indirect Display Driver, however, all I received was a black screen when attempting to connect. It didn't seem to like the 1920x1080 display resolution.
I have recently tried the following with no success:
SVGA Drivers (extracted from VMware Tools various versions):
Horizon View 8.4
SVGA 8.17.3.5 (7/6/2021)
VMware Tools 12.0
SVGA 9.17.1.2 (11/2/2021)
VMware Tools 11.0.5
8.16.07.0005 (10/18/2019)
VMware Tools 11.0.1
8.16.7.0 (7/11/2019)
SVGA Driver 8.16.1.24 (from Horizon Agent 7.10.1 which was the last Horizon 7 version we were using)
We have another network that is running Horizon View 8.2 using the SVGA driver from the Horizon Agent (8.2) that is not showing the issue at all.
We have also tested just using the Horizon Client, running from physical desktops, using Horizon View 8.4 (no SVGA) and using VMware Tools 11.3.5 & 12.0 installing the SVGA driver from VMware Tools and do not see the issue. It is only appearing when when we use Teradici Zero Clients. So unless the fact that using physical desktops + Horizon Client somehow "muddies" the test since it has additional resources, it is starting to look like the problem may be with how Teradici firmware is working with the Horizon Agent?? We are going to dig through the Teradici logs and also DL the recent 22.0.1.3 firmware (even though it doesn't list this issue) and see if that works.
Another test we are going to try today is installing the SVGA driver from VMware Tools 12.0 and install the Horizon Agent 8.3 (no SVGA) and see if we get the same behavior. We believe that this should point us to whether the driver/s are causing issues (validating the Horizon Client testing results) or if the issue only occurs when connecting from Teradici Zero Clients....hopefully.
