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paulhackett
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Trouble maintaining snapshots from Vcenter when Horizon pool is attached

Hello,

Our environment:

  • Vcenter 7.0.2 Build 17694817
  • ESXi 7.0.1, 17551050
  • Single ESXi Host
  • Local SSD Storage
  • Horizon is a single server 8.4.0 build - 19067837 Version 2111

We are having trouble maintaining snapshots in our Horizon environment, and VMware support is giving me conflicting information.

I am wondering how others handle this. We want to do the following:
1. Publish an instant clone desktop, but keep the previously published snapshot for a few days to easily rollback if necessary.
2. After a couple of days, we would like to delete the previous snapshot to recover disk space.

We can delete the snapshot's OK through vcenter; however, the redo log (.vmdk file) remains on disk and can't be deleted because the new snapshot is still linked to it.
Support is suggesting that we delete and recreate the desktop pool if we want to recover the disk space.
Does that sound right?
It seems like we have to keep all snapshots forever until the pool is deleted.
Do others experience this same behavior?
How does everyone handle snapshots in their Horizon environment?

Thank you for any assistance you can provide!

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