Hi Mate,
I have pulled through the logs for the time of the crash 8:13am and received the following error logs which I have attached as a .txt file
Pasting the main error codes that I thinks causing the issue below :
IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap
2022-01-28T08:13:59.370+00:00> LVL:1 RC:-510 MGMT_SYS :Failed to open registry SYSTEM\CurrentControlSet\Services\Eventlog\Application\Teradici PCoIP Crypto (2)
2022-01-28T08:14:00.466+00:00> LVL:1 RC:-500 CERTIFICATE :verify_certificate: Certificate chain has an untrusted root
2022-01-28T08:14:00.466+00:00> LVL:1 RC:-500 CERTIFICATE :verify_certificate: Certificate "GBLPWK48951-1.mwam.local" fails verification
2022-01-28T08:14:00.519+00:00> LVL:1 RC:-500 CERTIFICATE :verify_certificate: Certificate chain has an untrusted root
2022-01-28T08:14:00.519+00:00> LVL:1 RC:-500 CERTIFICATE :verify_certificate: Certificate "Blast" fails verification
2022-01-28T08:14:00.570+00:00> LVL:2 RC:-500 CERTIFICATE :_install_cert_by_type: Failed to set up external certificate & keys.
2022-01-28T08:14:00.570+00:00> LVL:2 RC:-500 CERTIFICATE :tera_certificate_utility_install_cert_by_type: failed for type=external
2022-01-28T08:14:43.596+00:00> LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap.
2022-01-28T08:14:43.596+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. 10 retries remaining. Trying again...
2022-01-28T08:15:10.812+00:00> LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap.
2022-01-28T08:15:10.812+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. 9 retries remaining. Trying again...
2022-01-28T08:15:37.976+00:00> LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap.
2022-01-28T08:15:37.976+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. 8 retries remaining. Trying again...
2022-01-28T08:16:05.109+00:00> LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap.
2022-01-28T08:16:05.109+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. 7 retries remaining. Trying again...
2022-01-28T08:16:32.224+00:00> LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap.
2022-01-28T08:16:32.224+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. 6 retries remaining. Trying again...
2022-01-28T08:16:59.356+00:00> LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap.
2022-01-28T08:16:59.356+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. 5 retries remaining. Trying again...
2022-01-28T08:17:26.447+00:00> LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap.
2022-01-28T08:17:26.447+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. 4 retries remaining. Trying again...
2022-01-28T08:17:53.596+00:00> LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap.
2022-01-28T08:17:53.596+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. 3 retries remaining. Trying again...
2022-01-28T08:18:20.765+00:00> LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap.
2022-01-28T08:18:20.765+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. 2 retries remaining. Trying again...
2022-01-28T08:18:47.933+00:00> LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap.
2022-01-28T08:18:47.933+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. 1 retries remaining. Trying again...
2022-01-28T08:19:15.076+00:00> LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Failed to configure displays, resetting devtap.
2022-01-28T08:19:15.076+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. All 10 retries failed.
2022-01-28T08:19:15.076+00:00> LVL:0 RC:-520 MGMT_IMG :Fatal error: cannot open svga frontend. Notifying session manager to close the session.
2022-01-28T08:19:15.076+00:00> LVL:1 RC:-500 MGMT_IMG :ACTIVE: Failed to process FCC message, PRI 0!
2022-01-28T08:19:15.076+00:00> LVL:1 RC:-500 MGMT_IMG :ERROR: mgmt_img_execute_master_fsm failed!
2022-01-28T08:19:40.901+00:00> LVL:1 RC:-510 MGMT_SYS :Failed to open registry SYSTEM\CurrentControlSet\Services\Eventlog\Application\Teradici PCoIP Crypto (2)
2022-01-28T08:19:42.019+00:00> LVL:1 RC:-500 CERTIFICATE :verify_certificate: Certificate chain has an untrusted root
2022-01-28T08:19:42.019+00:00> LVL:1 RC:-500 CERTIFICATE :verify_certificate: Certificate "GBLPWK48951-1.mwam.local" fails verification
2022-01-28T08:19:42.060+00:00> LVL:1 RC:-500 CERTIFICATE :verify_certificate: Certificate chain has an untrusted root
2022-01-28T08:19:42.060+00:00> LVL:1 RC:-500 CERTIFICATE :verify_certificate: Certificate "Blast" fails verification
2022-01-28T08:19:42.105+00:00> LVL:2 RC:-500 CERTIFICATE :_install_cert_by_type: Failed to set up external certificate & keys.
2022-01-28T08:19:42.105+00:00> LVL:2 RC:-500 CERTIFICATE :tera_certificate_utility_install_cert_by_type: failed for type=external
2022-01-28T08:19:54.668+00:00> LVL:0 RC:-500 MGMT_IMG :cSW_HOST_IPC::enable_frontend failed. 10 retries remaining. Trying again...
2022-01-28T08:19:56.768+00:00> LVL:1 RC:-511 MGMT_IMG :APEX2800 DLL major version mismatch
2022-01-28T08:19:56.768+00:00> LVL:1 RC:-511 MGMT_IMG :APEX2800 DLL version found: 0x1, expected: 0x6
2022-01-28T08:13:59.902Z DEBUG (5630-5A48) <23112> [pcoip_vchan] VChanIPC_Framework::IsPCoIPRunning(): IPC_FP_IS_CONNECTED returned Error(1)
2022-01-28T08:13:58.899Z ERROR (0D7C-1118) <4376> [wsnm_desktop] cannot send message to ws_perfmon queue
2022-01-28T08:14:00.299Z DEBUG (6CD4-0EA0) <3744> [pcoip_vchan] VChanIPC_Framework::IsPCoIPRunning(): IPC_FP_IS_CONNECTED returned Error(1)
2022-01-28T08:14:05.421Z ERROR (0D7C-4898) <MessageFrameWorkDispatch> [ws_perfmon] ws_perfmon_service::sessionConnect:[AgentMonitoring] sessionConnect received for User: MWAMLOCAL\jdemiran, Windows SessionId: 1, Horizon Session ID: bf4c31bc-25ef-462a-b6c4-4db29e10eec9, However metrics for monitoring service will not be collected as HzMonApi is either disabled or not loaded!
2022-01-28T08:14:05.425Z ERROR (0D7C-1118) <4376> [wsnm_desktop] cannot send message to ws_perfmon queue
pid=9912 has died (mhost=0x06CE0440)