Hi All,
Our users have been having issues over the past few months where they are greeted with a black screen either at logon/ after resuming their VM session or if they are to switch desk locations.
We have tried to resolve this by pushing out a Graphics driver update however this did not work. It appears this issue is just affecting our Teradici units and not our 5070 clients.
Please see further details below and advise further?
Details:
Windows 10 1909 (OS Build 18363.2037)
VM Horizon Version= 7.13.0
VM Horizon Agent Direct-Connection Pluggin Version= 7.13.0.16975066
VmWare Tools Version= 10.3.2.9925305
Using PCOP Zero Clients (Amulet Hotkey DXZ4 machines) As seen here for referance