Per the VMware Fusion 11.5.0 Release Notes:
After installing VMware Tools 11.0.0 on macOS 10.11 or macOS 10.12 virtual machine, running the kextstat | grep vm command in Terminal shows that no VMware Tools kernel extension is launched inside the virtual machine. As a result, all VMware Tools functions are not available, the virtual machine's resolution can not fit to the size of the virtual machine window and shared folders feature does not work.
Workaround: Use VMware Tools 10.3.10 instead.
Additional Reference: https://www.insanelymac.com/forum/topic/339471-vmware-resolutionset-unable-to-find-the-service-on-mo...