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mtairs
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VMware charging me subscription fees for an old product.... and I cannot cancel it!

I have recently found an annual subscription charge via Digital River that is suspicious.  Further investigation reveals this is a VMWare charge for Fusion v6 that was purchased back in the day.  I believe this was a perpetual license at the time that over recent years I am being charged annual subscription.... for a product that is now end of life!

 

Biggest issue - I cannot seem to cancel this and cannot get any phone support here in Australia.

Does anybody have any input as to how I can get this issue resolved and even get some compensation from VMWare?  My experience so far borders on criminal activity.

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