Reply to Message

View discussion in a popup

Replying to:
Sam239
Contributor
Contributor

Hi Apollo777

Ive sorted my issues with the thin app and generating licence issues. It was due to a mismatch in file versions in the C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform folder on the base image and equivilent in the thinapps(Visio and project were newer).

To capture visio/project I used a Win 7 64 Bit VM without office installed.

I  copied the media to the vm added my KMS details as per dankwax instructions and then did the pre scan.

I installed the app and then opened the registry.

I then found the below key and set it to 10 as the errors I was originally getting in my VDI Event log pointed to this when googled

The Office Software Protection Platform service also known as OSPPSVC.EXE is generally started on demand when a user has started Office and does not automatically shut down the service by default. You can set the following registry key and apply a timeout to solve that issue:

Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OfficeSoftwareProtectionPlatform

ValueName: InactivityShutdownDelay

ValueType: DWORD

ValueData: The number in seconds, that the Office Software Protection Platform will stay running for, after the most recent activity. The windows default for this is 300 seconds.

After setting this key, simply restart the Office Software Protection Platform Service to use the new settings.

Once the key was entered I opened the app and made sure it was licenced.

I then did the post scan and build. Once complete

I then started up my Base image and went to the C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform folder

I then went into %ProgramFilesDir(x64)%\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform in my Project 2013 build folder and found these files are newer then the ones on the base image.

I copied the newer files to the base image and also checked visio so all files were the same.

I shut down my base image and snapshotted it

I then recomposed my pool using the new base image and the licencing issue disappeared!

Reply
0 Kudos