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wlftech
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Must isolate thinapp from OS to prevent Outlook conflict

I am trying to thinapp EAM which is a purchase requisition software that ties into our ERP software called QAD. It has it's own built in mail program that appears to be Outlook 2000 to let users know when their reqs have been approved, etc. The application runs great after being thin apped however, any user who's workstation has Outlook installed locally can not use the built in Mail client of EAM because it appears to be conflicting. I get a bunch of DLL errors when it tries to bring the mail part up in EAM. I have tried write copy and merged isolation modes. I tried doing Full by modifying the Package.ini file at the root of the capture directory and that did not seem to work. I found the folder where I think the mail program lives in the caputure and modified the package/attribute files there also. Any thoughts? How do you truely do full isolation mode as I didn't find the documentation / KB articles that helpful. If Full isolation won't help, please advise what you think I can do. Thanks!

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