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MarkOviedo
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How do I troubleshoot ThinApp package when it crashes under LogMonitor?

The Problem :

I am trying to troubleshoot a ThinApp application package. The package has required links to Crystal Runtime 2008 SP1 and .NET Framework versions 2.0, 3.0, 3.5 SP1. The package runs successfully on a Windows XP SP2 machine, but on a Windows Vista SP1 machine, it crashes when trying to show a Crystal report in the viewer. The package was built with ThinApp 4.0.3.

My Troubleshooting Steps :

I copied the LogMonitor.exe and supporting dll's to a Windows Vista SP1 test client. When I started the application package, the log file becomes so large that the application failed to launch. I then checked the Suspend box in LogMonitor, and now when I launch the application package, it crashes immediately.

Some Relevant Notes :

I had built roughly the same package with ThinApp 4.0.1 trialware and did not run into this issue. The app packaged under 4.0.1 ran successfully under Windows XP and Vista machines. In both cases, I had built all packages on a VM Workstation running Windows XP SP2.

My Question :

How do I troubleshoot this?

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