not an answer but I'm facing the same problem (i dont have perl installed, so need to fix that first).
just to troubleshoot:
in deployed VM check the end of the file: /var/log/vmware-imc/toolsDeployPkg.log
in my case it was something like this:
when you copy/paste this into terminal it should run the customziation or error. In my case it failed for missing perl. I'd try that (i'll try and list dthe issues I'm having)