We got the same Issue - Installation fails with error 1603 during Syslog Collector installation..
2015-07-21 14:42:23.432+02:00| vcsInstUtil-2800572| I: ParseStatusFile: Failed to parse file "C:\ProgramData\VMware\vCenterServer\logs\firstboot\fbInstall.json" containing: "{
"status": "error",
"info": [],
"question": null,
"progress_message": {
"args": [
"VMware Syslog Collector"
],
"id": "install.ciscommon.component.starting",
"localized": "Starting VMware Syslog Collector...",
"translatable": "Starting %(0)s..."
},
"warning": [],
"error": {
"resolution": {
"id": "install.syslogcollector.fileSR.resolution",
"localized": "Search for these symptoms in the VMware knowledge base for any known issues and possible workarounds. If none can be found, collect a support bundle and open a support request.",
"translatable": "Search for these symptoms in the VMware knowledge base for any known issues and possible workarounds. If none can be found, collect a support bundle and open a support request."
},
"detail": [
"Operation exceeded maximum number of retries",
{
"id": "install.syslogcollector.error.install_service",
"localized": "Unable to install the Syslog Collector Service.",
"translatable": "Unable to install the Syslog Collector Service."
}
],
"componentKey": "vmsyslogcollector",
"problemId": "install.syslog.fileSR.resolution"
},
"progress": 80
}"
@ Services.msc we noticed that the Syslog Collector is installed and we are able to start it, but the installer thinks different ![]()