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vt-vmwaresjo
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We got the same Issue - Installation fails with error 1603 during Syslog Collector installation..

2015-07-21 14:42:23.432+02:00| vcsInstUtil-2800572| I: ParseStatusFile: Failed to parse file "C:\ProgramData\VMware\vCenterServer\logs\firstboot\fbInstall.json" containing: "{

"status": "error",

"info": [],

"question": null,

"progress_message": {

"args": [

"VMware Syslog Collector"

        ],

"id": "install.ciscommon.component.starting",

"localized": "Starting VMware Syslog Collector...",

"translatable": "Starting %(0)s..."

    },

"warning": [],

"error": {

"resolution": {

"id": "install.syslogcollector.fileSR.resolution",

"localized": "Search for these symptoms in the VMware knowledge base for any known issues and possible workarounds. If none can be found, collect a support bundle and open a support request.",

"translatable": "Search for these symptoms in the VMware knowledge base for any known issues and possible workarounds. If none can be found, collect a support bundle and open a support request."

        },

"detail": [

"Operation exceeded maximum number of retries",

            {

"id": "install.syslogcollector.error.install_service",

"localized": "Unable to install the Syslog Collector Service.",

"translatable": "Unable to install the Syslog Collector Service."

            }

        ],

"componentKey": "vmsyslogcollector",

"problemId": "install.syslog.fileSR.resolution"

    },

"progress": 80

}"

@ Services.msc we noticed that the Syslog Collector is installed and we are able to start it, but the installer thinks different :winking_face:

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