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tuu0312
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Thanks. I found the prerequisites in this link:

Join or Leave an Active Directory Domain

"Verify that the system name of the appliance is an FQDN. If, during the deployment of the appliance, you set an IP address as a system name, you cannot join the vCenter Server Appliance to an Active Directory domain."

I have deployed VCSA and set the IP address as the system name so that I can't join AD domain. Now after I redeploy VCSA using FQDN, everything works.

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