That's the same response I got from them.
However I'm pretty sure that somewhere informations are stored and keeped.
Otherwise this "trick" would not have solved the issue, it's just sad, not to know where and what to clean so that it would work without a vds rebuild.
Good luck,
Best regards,
Marco
Check my blog, and if my answere resolved the issue, please provide a feedback.
Marco Frias - VMware is my World
www.vmtn.blog
