I tried registering for a new account as suggested - no difference. It still does not work.
With all due respect, why is VMware not interested in resolving the problem? You are asking us to jump through all sorts of hoops trying to get this to work - different computers, different ISP's, no registering with different accounts. None of the suggestions have working and quite frankly, this is eroding my confidence in VMware. Such solid products for so long, but can't or aren't interested in fixing an issue with your web site affecting dozens of your customers. (In actuality, I'd guess there are probably hundreds of users having this problem -- we're just the couple dozen making enough extra effort to login to the community to report the issues.)
Having us running in circles and seeming unwilling to escalate the issue to whatever VMware team that runs the web site is very frustrating.