Hi,
Two issues:
1. The email for questions or additional support:
itacademysupport@vmware.com
rejects external email:
A custom mail flow rule created by an admin at onevmw.onmicrosoft.com has blocked your message.
Recipient is not authorized to accept external mail.
2. The first D2L link on the overview actually goes to Kivuto:
https://www.vmware.com/company/labs-academic-software/academic-licensing-overview.html
