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johnbowdre
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Enthusiast

I don't think that the licenses stored in vRLCM should have anything to do with it; the download process should really only be concerned about what products are associated with your MyVMware account.

This line from the log excerpt stands out to me:
java.net.SocketException: Connection reset

That sounds like it's a network issue to me, possibly outbound firewall related? 

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