anshumansingh's Accepted Solutions

Hi @arbyfourohfive , @Penobscot , @PetrMai  Can you please try the below step and let us know if the upgrade from 4.0.0 -> 4.0.1 works afterward, you can run the following copy command and restart the service.  cp /opt/vmware-shd/vmware-shd/app/apiserver/common/updater.so /opt/vmware-shd/vmware-shd/app/apiserver/

Hi @richard_kessay ,   The new version of SHD 3.5.0 is available for download here Download VMware Skyline Health Diagnostics. Please refer to "Use the API Explorer" of Installation_Setup_and_Operations_Guide_for_VMware_Skyline_Health_Diagnostics_3.5.0.pdf guide for using the new Rest API   Thanks and Regards, Anshuman

Hi @richard_kessay ,   This feature is still not available in SHD, we have incorporated it into our roadmap item, and plan to get it delivered in the next quarter. We will keep you updated on it, once we have any updates to share.  

Hi @thiefqw ,   This is entirely up to you, you can either upload each individual ESXi log package separately for analysis, of zip all the log bundles into a single .zip folder and upload it into SHD, it will unzip and extract all the ESXi log bundles from zip and run the analysis.

Hi @ck1489 ,   You need to uncheck the "Connect to vCenter Appliance/PSC" check box from UI and provide the SSO username and password of vCenter, post which you should see the inventory selection page on "Run Diagnostics".   "Connect to vCenter Appliance/PSC" -> Option requires vCenter root credentials and it directly connects to the vCenter Server Management Appliance, so this option shall be used in case vCenter Server is not in healthy state but vCenter Server Management appliance interface is up, so SHD can collect the require data/logs from vCenter Appliance and provide the analysis.   Hope it clarifies your doubt.   Thanks and Regards, Anshuman