Yuva_1990's Accepted Solutions

Hi , Please find the below response for your questions How many days does it take for new findings/results to show up?  The last date was 7/30 for Findings - is it still every 3 days? Proactive findings will get refreshed every 2 days Could I ask for a feature request/enhancement to allow for real-time findings to be updated?  If we patch for a Critical Security Vulnerability and/or have many critical findings, it would be great to allow customers to see in real-time the patches/updates have resolved the issue. This has been already raised to our engineering and we might see this in future releases Regards, Yuvaraj, Skyline Support Moderator. --------------------------------------------------------------------------------------------------------- Was it helpful? Let us know by completing this short survey here.

Hi Rpbarn, Thanks for the response.2.1 is the latest collector version hence it showing as no updates available on the collector page. Regards, Yuvaraj. Skyline Support Moderator. --------------------------------------------------------------------------------------------------------- Was it helpful? Let us know by completing this short survey here.

Hi, Thank you for the information.I see that you have registered four collectors yesterday,it will take 24 to 48 hours for you to see the complete information about the collectors on advisor. Regards, Yuvaraj. Skyline Support Moderator.

Hi , I see that you have registered the collector today.It will take minimum of 24 to 48 hours to get access to the advisor and see the findings. Regards, Yuvaraj. Skyline Support Moderator.

Hi cvrich, I understand that you need assistance in removing the collectors your account.I would need the following details to process the request Company Name: Registered E-mail: I'm sending you a personal message with my contact details Marking this question as correct answer due to inactivity. Please respond to this thread if the issue persists.

Hi, I understand that you have issues downloading the OSR report. From your description I Understand that you have just installed skyline,it would take another 3 weeks for you to get the first OSR report.You will be notified through an E mail once the report is available for downlaod Regards, Yuvaraj. Skyline Support Moderator.

Hi, To reset the root password, please follow https://github.com/vmware/photon/blob/master/docs/photon-os-troubleshooting-guide.md#resetting-a-lost-root-password Regards, Yuvaraj Skyline Support Moderator.

This issue might be related to customer's environment which does not support kerberos anonymous authentication.LDAP authentciation is supported in future releases which is an alternate solution for configuring AD

Hi Team, Thanks for your patience.I have verified the details and confirmed that your account has been white listed.Please try to register again and let me know the results. Regards Yuvaraj Skyline Support Moderator

Hi, The Skyline collector appliance will collect the events data from the vCenter server and sent that to our analytics cloud. Collected data will be analyzed with our knowledge base articles and the recommendations will be sent periodically to the registered e-mail. Regards Yuvaraj Skyline Support Moderator

Hi, I understand that you have issues with AD login. Skyline supports only Kerberos (GSSAPI) for AD integration . If  AD don’t support it, login would fail.Please confirm whether kerberos authentication is supported on your AD. Regards, Yuvaraj. Skyline Support Moderator.

Hi Brain Thanks for your time on call.We have resolved the issue by using the FQDN of the Vc as per the certificate.As agreed we will archive this thread. Regards Yuvaraj. Skyline Support Moderator.

Hi Thanks for the update.If the PSC is external you have to choose the option external psc and use the FQDN of the psc on the URL's.Please find the below screenshot for your reference Regards, Yuvaraj. Skyline Support Moderator.

Hi Brain, Thanks for your time on call.After we added the custom domain name at the end of the sso urls ,we were able to add the Vcenter server to skyline.Since the issue has been resolved we are archiving this thread. Regards Yuvaraj Skyline Support Moderator

Hi Jerwald , It will take 3 weeks from the date of registering the Vcenter with skyline appliance for getting the first report delivered.Please let me know if you have further questions. Regards, Yuvraj Skyline Support Moderator