dprabhakaran's Posts

Hi lurims123,    Please refer to "Add vCenter Server Information -> Prerequisites" section in Chargeback User Guide for details. Thanks Diwakar
Hi Savita,    PDF reports are nothing but an representation of XML report. I think following XPath is the one what you are looking for: //Reports/Report/ComputedData/EntityDetail/Entity/Paren... See more...
Hi Savita,    PDF reports are nothing but an representation of XML report. I think following XPath is the one what you are looking for: //Reports/Report/ComputedData/EntityDetail/Entity/Parents/CostModel/FixedCosts/FixedCost Please refer API guide for details. Thanks Diwakar
Hi deepak_ashwath,        Which version of Chargeback you use? If you use Chargeback v2.0/v2.0.1, unfortunately we don't have any solution or workaround for you! We enhanced this feature in Cha... See more...
Hi deepak_ashwath,        Which version of Chargeback you use? If you use Chargeback v2.0/v2.0.1, unfortunately we don't have any solution or workaround for you! We enhanced this feature in Chargeback v2.5, so that users can toggle password enable/disable setting.   Thanks Diwakar
Hi Petr1736,    Can you please confirm, whether the base rates are set in the cost model that you used to generated this report? If the problem still persists please attach a sample PDF report a... See more...
Hi Petr1736,    Can you please confirm, whether the base rates are set in the cost model that you used to generated this report? If the problem still persists please attach a sample PDF report and logs for further analysis. Thanks Diwakar
Jay,   Currently vCenter Chargeback Manager does not support application level costing. We will look into this for future release. Thanks Diwakar
Datta, Can you please look into this? -D
Hello SteveD03 & deepak_ashwath,    Can you please attach the Chargeback Server & DC logs for further analysis? Thanks Diwakar
Yale,   I see following changes are required in the request: URL is missing the startTime and endTime, if endTime is not required send it as -1. Eg: http://localhost:8080/vCenter-CB/api/fixedC... See more...
Yale,   I see following changes are required in the request: URL is missing the startTime and endTime, if endTime is not required send it as -1. Eg: http://localhost:8080/vCenter-CB/api/fixedCost/553/values?startTime=1340130600000&endTime=-1 In XML fixed cost id should be same as mentioned in URL. XML tag is <FixedCost> Thanks Diwakar
bakul_brahmbh…,    Which version of Chargeback do you use? Whether the Chargeback server and database time synced? Can you please attach the server logs? Thanks Diwakar
Derek,    To confirm on this, we have a tracker for this issue and it is fixed for the next major release of Chargeback. Unfortunately there is no UI workaround, but you can use API to retrieve ... See more...
Derek,    To confirm on this, we have a tracker for this issue and it is fixed for the next major release of Chargeback. Unfortunately there is no UI workaround, but you can use API to retrieve the details for the given schedule id. Regards Diwakar
Derekf,    The requested feature is working as it is supposed to be. The behavior what you might noticed could be because of UI caching or other UI defect. I will request our UI team to look int... See more...
Derekf,    The requested feature is working as it is supposed to be. The behavior what you might noticed could be because of UI caching or other UI defect. I will request our UI team to look into this. In the mean time can you please recheck this and let us know? Thanks Diwakar
FredTran,    Thanks a lot for updating us on this issue. Can you please raise a SR with support, so that engineering can work and fix this? Thanks Diwakar
Hi derekf,    Currently fixed costs are prorated (i.e. charged for an entity for the duration it existed) and is NOT based on VM power state (i.e. on/off). We are enhancing this in the up coming... See more...
Hi derekf,    Currently fixed costs are prorated (i.e. charged for an entity for the duration it existed) and is NOT based on VM power state (i.e. on/off). We are enhancing this in the up coming major release. Thanks & Regards Diwakar
Hi xyhs2003,     No.1:  Is there any way we can remove the row of 'dummy parent entity' in setting panel?     ==> We have a internal tracker to track this issue. In the mean time you can try th... See more...
Hi xyhs2003,     No.1:  Is there any way we can remove the row of 'dummy parent entity' in setting panel?     ==> We have a internal tracker to track this issue. In the mean time you can try the following work around. Please note that this work around will just change the label and will not remove the row:         Step#1: Stop Chargeback services.         Step#2: Edit TOMCAT_INSTALL_FOLDER\apache-tomcat-6.0.29\webapps\vCenter-CB\WEB-INF\classes\vCenterCBLabels.properties         Step#3: Modify                         vcenter.chargeback.reporting.dummy.parentEntity = Dummy Parent Entity                         To                         vcenter.chargeback.reporting.dummy.parentEntity = Root Entity         Step#4: Save the file and restart Chargeback.                 No.2. We installed Chargeback on Windows 2008R2 Chinese version,  but why only the 'month' in report showed in Chinese while the rest of report still in English?   How to fix it ?         ==> This is a documented known issue (in release notes under 'Internationalization issues' section).                 No.3.   How we can define the number of decimal digits by round-off         ==> Currently we do not have any provision to achieve this.                 No.4.   The report sample in Chargeback official overview (http://www.vmware.com/products/vcenter-chargeback/overview.html) looks like this, the format  differs from ours obviously, anyone know the cause ?         ==> Thanks for pointing it. We will follow it up and fix it at the earliest.                 No.5.   We intend to setup a policy that if customer's actual utilization charge below a pre-defined so-called 'minimal charge', we would like to charge customer the minimal charge, otherwise,  the charge will be based on the actual utilization.  We didn't find a way to setup this policy,  any one has this experience or similar requirement ?         ==> Currently, there is no provison to achieve this based on the 'minimal cost', but to a greater extent you can achieve this using allocation (which is based on usage though). Please do not use this if you use Chargeback with vCloud Director.         Step#1: Create a custom billing policy with the expression MAX(usage, allocation).         Step#2: Create a cost model using the billing policy created in Step#1.         Step#3: Go to the 'Manage Hierarchy' tab, select the VM you are interested in, right click and "set allocation units".         Step#4: Fill in the allocation units for the computing resources you are interested.         Step#5: Generate a report for that VM using the cost model created in Step#2.         Thanks & Regards Diwakar
Hello,    The valid value for <ReportType> element in the input should be UTILIZATION_REPORT. Looks like there is an error in the API documentation,  We will get it corrected, sorry for the i... See more...
Hello,    The valid value for <ReportType> element in the input should be UTILIZATION_REPORT. Looks like there is an error in the API documentation,  We will get it corrected, sorry for the inconvenience caused. Thanks & Regards Diwakar
Hi, Unfortunately there is no quick workaround for this limitation. We will bring this issue to product management and come up with a KB article to overcome this limitation. Thanks for yo... See more...
Hi, Unfortunately there is no quick workaround for this limitation. We will bring this issue to product management and come up with a KB article to overcome this limitation. Thanks for your patience Regards Diwakar
Hi, Currently, changing the Report Template's default color is not supported. We will try to incorporate the same in future releases. Sorry for the inconvenience caused. Regards Diwak... See more...
Hi, Currently, changing the Report Template's default color is not supported. We will try to incorporate the same in future releases. Sorry for the inconvenience caused. Regards Diwakar
Welcome to vCenter Chargeback forum. If you are a new user, and want to evaluate Chargeback - you need not wait for a full day or so to generate your first report. Please read through this post a... See more...
Welcome to vCenter Chargeback forum. If you are a new user, and want to evaluate Chargeback - you need not wait for a full day or so to generate your first report. Please read through this post and generate a fully functional cost report within an hour of installation! vCenter Chargeback ships with various billing period options using which the chargeback user can schedule and generate reports for Daily, Weekly, Monthly, Quarterly, Half yearly & Yearly. Given this there is no "ready to use" option available to generate a report for an hour, but the user can generate a report for an hour using "custom" billing period option while scheduling the report. Please refer the attached CustomBillingPeriod_1.jpg, where a report is scheduled to generate every day for the duration 09:15 AM to 10:15AM. In this picture, the input parameters highlighted in circle determines when the report generation needs to be triggered or fired. Whereas the input parameters inside the highlighted rectangle decides the report duration, which will be computed based on the firing time. Attached image CustomBillingPeriod_2.jpg shows another "one hour" report for the day that is 15days before then the firing time. I hope the above small tip helps. Thanks & Regards Diwakar
Hello, Since you are sure that installation is complete you can probably have a look at Chargeback log(s) located at INSTALL_DIR\apache-tomcat-6.0.18\logs\vCenterCB.log. Also ensure that t... See more...
Hello, Since you are sure that installation is complete you can probably have a look at Chargeback log(s) located at INSTALL_DIR\apache-tomcat-6.0.18\logs\vCenterCB.log. Also ensure that the port number that you gave during installation matches with port number that you use in the Chargeback application URL. Cheers Diwakar