Usually restarting VM tools service and then starting Virtual Disk service fixes the issue. In some cases that doesn't work and rebooting the VM fixes the problem. If you see VSS error in e...
See more...
Usually restarting VM tools service and then starting Virtual Disk service fixes the issue. In some cases that doesn't work and rebooting the VM fixes the problem. If you see VSS error in event logs in APPLICATION logs with something liek the below description: Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\fdc#generic_floppy_drive#6&3b4c39bd&1&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b} - 0000000000000558,0x00560000,0000000000000000,0,00000000003EAD60,4096,[0]). hr = 0x80070001, Incorrect function. Then the workaround to resolve the issue is: - Go to Device manager - Disable floppy drive, then disable floppy disk controller (floppy drive disappears in Device manager) and Disable VSS application quiescing using VMware Tools: 1. Open the C:\ProgramData\VMware\VMware Tools\Tools.conf file in a text editor, such as Notepad. If the file does not exist, create it. 2. Add these lines to the file: [vmbackup] vss.disableAppQuiescing = true 3. Save and close the file. 4. Restart the VMware Tools Service for the changes to take effect. 5. Click Start > Run, type services.msc, and click OK. 6. Right-click the VMware Tools Service and click Restart. Once implementing the changes the Hot-Clone of the VM completed successfully. see also VMware KB-1031298.