Camero's Posts

Vinay, It is not an error. The message prompt is to check if the user would like to allow the plugin "vmware-CSD"  to run or not. The plugin is needed for various operations and usecases. User would need the plugin to run if the windows session credentials are used to log in to the vcenter server. And in vcenter 6.0 (and lower versions) plugin is needed for OVF & data store related operations. Hope that helps.

Can you provide the snippet of logs where you see the error in vpxd logs located at vCenter Server 5.x and earlier versions on Windows XP, 2000, 2003: %ALLUSERSPROFILE%\Application Data\VMware\VMware VirtualCenter\Logs\ vCenter Server 5.x and earlier versions on Windows Vista, 7, 2008: C:\ProgramData\VMware\VMware VirtualCenter\Logs\ KB: https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1021804 

Can you please confirm if your environment where the vCSA is being deployed satisfies the requirements as mentioned in the following documentation 1. System Requirements for the vCenter Server Appliance and Platform Services Controller Appliance and the sub topics 2. Prerequisites for Deploying the vCenter Server Appliance or Platform Services Controller Appliance

>5.  Computer name and FQDN names are the same.  Server name is VC651, FQDN name is VC651.domain.com.  The FQDN resolves over DNS forward lookup Can you confirm the reverse lookup works for IP to FQDN ? please make sure the reverse lookup returns the IP Documentation: DNS Requirements for vCenter Server and Platform Services Controller on Windows Windows requirements: vCenter Server for Windows Requirements

Can you refer to the white paper https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/techpaper/vmware-vcenter6-performance-white-paper.pdf and also the KB Slow vCenter Server performance after increasing the performance data statistics collection level to more than 2 (200388… and alter the performance rollup level.

the problem is VMwareSTS service is not starting during the update. Can you please attach the VMwareSTS logs at the time 2017-08-09T18:15:13 from the SSO folder  at C:\ProgramData\VMware\vCenterServer\runtime\VMwareSTSservice\logs\ from vminst-con.log === 2017-08-09T18:15:13.346Z   ERROR Starting service: VMwareSTS, Exception: (2, 'StartService', 'The system cannot find the file specified.') Error executing start on service VMwareSTS. Details {     "resolution": null,     "detail": [         {             "args": [                 "VMwareSTS"             ],             "id": "install.ciscommon.service.failstart",             "localized": "An error occurred while starting service 'VMwareSTS'",             "translatable": "An error occurred while starting service '%(0)s'"         }     ],     "componentKey": null,     "problemId": null } Service-control failed. Error {     "resolution": null,     "detail": [         {             "args": [                 "VMwareSTS"             ],             "id": "install.ciscommon.service.failstart",             "localized": "An error occurred while starting service 'VMwareSTS'",             "translatable": "An error occurred while starting service '%(0)s'"         }     ],     "componentKey": null,     "problemId": null } ===

You may look at the following places for logs to check an obvious errors VMware vSphere 5.0 Client %userprofile%\AppData\Local\VMware\vpx\viclient*.log Update manager: C:\ProgramData\VMware\VMware Update Manager\Logs\

Before upgrading the vcenter server, Can you check if the vCenter server is up and running and you are able to connect to the vCenter. If yes, then try restarting the vCenter service and do the connection test one more time and then proceed with the upgrade.

EvgeniyL, Your question is not clear. Can you refer to the following document consisting various topology that vCenter supports Supported and deprecated topologies for VMware vSphere 6.5 (2147672) | VMware KB and provide us more details on the problem you are having. Also, you may want to refer to following documentation 1. Enhanced Linked Mode Overview 2. vCenter Server and Platform Services Controller Deployment Types 3. Introduction to vSphere Installation and Setup

MTomasko Any reason why the Update manager is still at 55U3 and not the same version as the vCenter Server Appliance version 55u3e ? Could you please upgrade the Update manager to the same version as vCenter server i.e., 55u3e  in your case and let us know the configuration works. Update manager 55u3e: VMware vCenter Server 5.5 Update 3e Release Notes

Your plan of upgrade looks good as there are only two PSCs and are replicating. Once completion of migration of data from OLD PSCs to the newly deployed PSCs you may proceed with the upgrade of the VCs. ===From the documentation=== Important: For topologies with external Platform Services Controller instances, you must upgrade the replicating Platform Services Controller instances in a sequence. After the successful upgrade of all Platform Services Controller instances in the domain, you can perform concurrent upgrades of multiple vCenter Server appliances that point to a common external Platform Services Controller instance. === Please refer to the documentation for step by step approach & other important info. doc: Upgrading the vCenter Server Appliance and Platform Services Controller Appliance Supported topologies in 6.5 :  Supported and deprecated topologies for VMware vSphere 6.5 (2147672) | VMware KB Important Info to consider before upgrading to 6.5: Important information before upgrading to vSphere 6.5 (2147548) | VMware KB Best practices for upgrading to vCenter server 6.5: https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2147686

vCSA upgrade (i.e major version) is always out  of place upgrade, which means a new Appliance is deployed and the data from existing/old appliance is migrated to the newly deployed appliance. For any minor version updates the inplace update is applicable. Differences Between vSphere Upgrades and Updates   please refer to the documentation for upgrading to to vCSA 6.0 from 5.x  : About the vCenter Server Appliance Upgrade Process