Aditya2018's Posts

@AlbertWT  Federated Identity management can be setup with Cloud Services Portal to manage access for Skyline Advisor. vSphere and other endpoints are added to the Skyline Collector. It supports AD authentication and local authentication. The Endpoints authenticate based on their SSO setup.

Hello jbgorrie  The logic for recommendation is the age of the snapshot file. Snapshots are used in other operations within the VMware software stack, like Horizon View, vSphere Replication, etc. Those snapshots are omitted from recommendations as they are kept for a short time. Snapshots in the Content library are expected to be kept for a long duration. The Datastore of the Content library is labeled, we can raise a feature request to skip the datastore. I would recommend using the 'Hide recommendation' option, so you do not miss any recommendations for the datastore.

Hello RWijbrandus, You will need to use the same FQDN/IP address as the subject name or subject alternate name of the SSL cert. For example, we should use the same address the cert is issued to address the endpoint. A difference would fail validation. The 'Certificate has expired' error implies one of the services may be using an expired certificate. 

Hello MattHumphreys​ The Skyline analysis for snapshot considers all Delta disks(snapshot disks) in the environment irrespective of the source of creation, the only consideration it has is the age of the Delta disk. Hence, it is not possible to hide/remove the VMs from the list in the case of replica VMs.

Hello MattHumphreys​ The recommendations are generated for the disk chain of the VMDK, hence the power state of the VM does not have any effect.  Irrespective of the solution that created the snapshot, it would still be considered a snapshot chain on VMDK. You can mute the findings if it is not relevant to your environment, but the rule is put in place as VMware recommends snapshot as a temporary state only.

Hello @michael@milliken VMware does not recommend running production Virtual Machines on Snapshots for an extended period of time, irrespective of storage type the performance is degraded and there is a threat of corruption.

Hello BKeadle​ Please update the vCenter credentials on Skyline Collector, it should point out any underlying issues. The inventory in Skyline Advisor is updated every 12-18 hours, hence wait for a day to see the message cleared. 

Hello cajx​ Skyline Collector token generation is generally seamless, please share a screenshot of the error. Please make sure you are using a supported browser, preferably Chrome or Firefox 

Hello Dormelchen2​ Welcome to VMware Skyline Community! Skyline recommendations are generated every 48 to 72 hours, If the host was updated in the past 48 hours it should be cleared in the next reporting cycle. If the hosts have been upgraded earlier than 72 hours, we will need to investigate further. Please share your account details using the following link: Smartsheet Forms​

Hello brandong08​ I will need to check the Collector logs and vCenter configuration to analyze the issue further, please share your contact details on the following form to setup a meeting: Smartsheet Forms

Hello brandong08​ Port 7444 is used only for vCenter version 5.5, itis depreciated from version 6. The configuration should automatically redirect to 443. If you are using Custom SSO configuration, remove the port from the URL, it should work.

Hello brandong08​ The error implies an issue with connectivity between vCenter and Collector, the connection is timing out, which means an issue with connectivity. Please login to the Collector Shell and check the connectivity, the following command would help: # curl -v telnet://<vCenter FQDN>:443

Hello JPM00​ The Issue is at vCenter level only. It is related to how an API call handled against a regular call from a vSphere client. It should not impact any operations between vCenter and ESXi host.