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Hi Martin, mc1903cae, great question, Along with the Operational Summary Report, additional documentation is provided that includes the information you're looking for. This would include the 2 ESXi hosts that are referenced within the ESXi65DiagnosticInfREQ520Rule FindingID (page 6 of the provided Sample Report). You can reference this FindingID within the additional documentation to find the following: FindingType Severity Source Object ID Object Name Object Type BUILD HOST_VERSION ESXi65DiagnosticInfFinding CRITICAL vcsa01.acmecorp.com host-0001 esxi100.acmecorp.com HostSystem 5146846 6.5.0 ESXi65DiagnosticInfFinding CRITICAL vcsa01.acmecorp.com host-0002 esxi105.acmecorp.com HostSystem 5146846 6.5.0 From this, you can see that esxi100.acmecorp.com and esxi105.acmecorp.com are the 2 impacted objects associated with the associated Finding. You can follow the Recommendation provided within the Operational Summary Report and associated KB article to remediate these 2 ESXi hosts. You would see a similar file for the DatastoreVMFSCapacityREQ611Rule FindingID. Upon further investigation, this FindingID identified a datastore that is 98% full. The datastore name is provided as well as Recommended steps to address a datastore that is nearing capacity. What you're discovering is we have separated the detailed Findings from the Operational Summary Report. This provides you with the ability to choose which Findings you want to remediate and then locate the impacted objects within the associated documentation. If we included the associated objects within the Operational Summary Report, the report could become quite long and would be difficult to consume. For example, take the Finding on page 10 of the Sample Report, RHELDmiencodeIssueREQ340Rule which found 584 associated objects impacted by the Finding. The report would be difficult to consume if we included all 584 impacted objects within the context of the Operational Summary Report. Think of the Operational Summary Report is exactly that, a summary of the Findings and Recommendations identified by Skyline. After choosing a Finding to take action on, you can use the associated documentation to explore the impacted objects and begin to take proactive remediation steps. As we prepare to make your first Operational Summary Report available to you, we'll make sure we provide additional instruction for how to use all information that we are providing to you. If you have any other questions please let us know, we're here to help.

Hi Srikanth HS (@sri_vmware), Thank you for the example OSR document. I appreciate that it is a summary report; but I still would have expected it to at least detail the actual device that has issues. For example; page 6 advises that "ESXi 6.5 host fails with purple diagnostic screen when collecting diagnostic information." - which host is it referring to? page 17, where it advises on "Troubleshooting a datastore or VMFS volume that is full or near capacity" - but which datastore has an issue? Thanks Martin

Hello mc1903cae, There are some rules based around the health analyzer, but a much larger pool of rules based around KB articles for known issues, as well as VVD ( VMWare Validated Designs) I can try to a get a sample report as a reference document from another customer as soon as possible. I can send a separate email to you. The skyline FAQ ( How to get started ) will give you an idea to register and how to use skyline if you do not have Skyline now. It is available for all the customer now. So you have to register to get an invite if you have Production or Basic entitlement. https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmware-skyline-faq.pdf Do let me know if you have any questions. Regards, Harish V Skyline Support Moderator

Thank you HarishV I wasn't expecting a live customer OSR, I assumed you might have this running in a lab somewhere and that you could pull a example report from that? I am not 100% clear regarding entitlement to use Skyline? Is it available to customers who have Basic/Production Support or must they uplift to Premier Support (Mission Critical, Healthcare Critical or Business Critical) in order to qualify? Also is Skyline using the same 'rules engine' are the vSphere HealthAnalyzer (vHA) Best Practices Review analysis? Thanks M

Hello mc1903cae, Thank you for your post. We would not be able to share an OSR as it would contain customer's sensitive information. You can, however, go through this link below to get an idea how the OSR would look like. VMware Skyline Operational Summary Report Overview - YouTube Regards, Harish V Skyline Support Moderator

Hello Aashish, From the description and error, it seems that the Skyline Appliance is not able to connect to the vCenter using API calls. Please confirm a couple of details to investigate further: 1) Are the Skyline appliance and vCenter on the same network? Is Skyline Appliance able to reach vCenter? you can check this by running a ping from skyline Appliance to vCenter 2) Is the PSC embedded or external?

Hello Gerald, Hope you are doing well. Just wanted to know if you were able to implement the action plan provided and if it helped you to fix the issue. Regards, Harish V Skyline Support Moderator

So will the email arrive when the report is ready or should I have already received it? If already then something is odd since I have not received such an email. The "Invitation to download the VMware Skyline Collector" email did not have such a link. Thanks, -- J