Attached file: Upload Fusion Support Information to VMware.workflow Description: This Automator workflow will assist you in uploading your collected Fusion Support Information to VMware for th...
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Attached file: Upload Fusion Support Information to VMware.workflow Description: This Automator workflow will assist you in uploading your collected Fusion Support Information to VMware for the TSE assigned to your SR to investigate (as described in the VMware KB article Uploading diagnostic information to VMware). Usage: Download the attached file and doubleclick it to uncompress it. Open the new folder and doubleclick the file inside (Upload Fusion Support Information to VMware.workflow) to open it in Automator. Click Run (in the top-right corner) to run the script. At the prompt, enter your Support Request number. Enter only the numeric portion of your Support Request number; do not include spaces, the pound sign (#), or the prefix "SR". Click OK. Select the support information bundle you've collected. (When you clicked Collect Support Information in Fusion, the bundle was placed on your Mac's desktop. The file name will begin with vm- and have the date. After a brief delay, this file will be uploaded to VMware's FTP site. Mail will launch (if not already started) in order to send an email to VMware Support letting them know that the support information has been uploaded. The address, subject, and body will be filled out for you. If you do not use Mail, you can simply quit the Welcome to Mail screen and close the pre-populated message. Feel free to copy the body into your own message to your support representative. License Agreement VMware Contributed Sample Code The sample code is provided "AS-IS" for use, modification, and redistribution in source and binary forms, provided that the copyright notice and this following list of conditions are retained and/or reproduced in your distribution. To the maximum extent permitted by law, VMware, Inc., its subsidiaries and affiliates hereby disclaim all express, implied and/or statutory warranties, including duties or conditions of merchantability, fitness for a particular purpose, and non- infringement of intellectual property rights. IN NO EVENT WILL VMWARE, ITS SUBSIDIARIES OR AFFILIATES BE LIABLE TO ANY OTHER PARTY FOR THE COST OF PROCURING SUBSTITUTE GOODS OR SERVICES, LOST PROFITS, LOSS OF USE, LOSS OF DATA, OR ANY INCIDENTAL, CONSEQUENTIAL, DIRECT, INDIRECT, OR SPECIAL DAMAGES, ARISING OUT OF THIS OR ANY OTHER AGREEMENT RELATING TO THE SAMPLE CODE. You agree to defend, indemnify and hold harmless VMware, and any of its directors, officers, employees, agents, affiliates, or subsidiaries from and against all losses, damages, costs and liabilities arising from your use, modification and distribution of the sample code. VMware does not certify or endorse your use of the sample code.
Upload Fusion Support Information to VMware.workflow.zip