NickC76's Posts

Thank you all for your help and support on this issue.  We finally found our answer and it was an internal issue. It was a Cisco Bug, CSCvz55395. See this link:  https://quickview.cloudapps.cisco.c... See more...
Thank you all for your help and support on this issue.  We finally found our answer and it was an internal issue. It was a Cisco Bug, CSCvz55395. See this link:  https://quickview.cloudapps.cisco.com/quickview/bug/CSCvz55395 We had to upgrade our Firewall software from 7.0.1.1 to 7.2.5 version. This resolved the disconnects after 1 hour of logging on.   
This is the link to the issue we think may be the cause... My organization is on Vers 7.    https://cdn.f5.com/product/bugtracker/ID1004609.html  
We have not found a resolution as of yet. We believe it may have to do with the load balancer, F5.  What are you experiencing exactly?   
We have discussed this with VMWare. We are not using UAG's.  I'm not sure if this will be set up. We did discuss this with VMWare Engineers. 
Thank you. We are sending connection and security server logs to VMWare for review. 
Thanks but unfortunately, we were aware of these logs and have sent them to VMWare support but as of now, have not heard from them about these logs. 
I have several externally connected users reporting that when logging into the VMWare Horizon Client app that in exactly 1 hour they either are getting tunnel error or getting disconnected from their... See more...
I have several externally connected users reporting that when logging into the VMWare Horizon Client app that in exactly 1 hour they either are getting tunnel error or getting disconnected from their logon session.  I have no answer. The virtual machine they are connected to is not affected. Only their connection to it.  This happened for me as well. However, if I am logged on to my organizations network, VPN or internal network, no disconnects.  We have a VMWare Service Request in for now, # 23438443306 Anyone else experiencing this issue?