The user has done this for a few days so there are some async logs, but nothing that shows an error code. You'll notice at the bottom of the log is where I ran "FlexEngine.exe" -UemRefreshPrinters af...
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The user has done this for a few days so there are some async logs, but nothing that shows an error code. You'll notice at the bottom of the log is where I ran "FlexEngine.exe" -UemRefreshPrinters after killing flexengine.exe manually. When looking at flexengine log I noticed the Async process was worded different than others. When it comes to this printer it states in the logs: ' [DEBUG] 'Asynchronously mapping user's preferred default printer '\\print-01\Purchasing-C3525'.' It is not scheduling it to be mapped as other async tasks are doing, such as: 'Scheduled printer mapping for async processing ('ITS-743C.xml')' I'm not sure if that wording helps you in troubleshooting, but from my point of view from the DEM Management console, this printer has identical settings to other printers. 2022-03-04 08:27:11.552 [INFO ] Performing async DEM actions [IFP#649445c3-1b6ff0>>] 2022-03-04 08:27:11.565 [DEBUG] User: Domain\user, Computer: DESKTOP-059, OS: x64-win10 (Version 2009, BuildNumber 19042.1526, SuiteMask 100, ProductType 1/4, Lang 0409, VMware VDM 8.4.0, App Volumes 4.5.0.77, DEM 10.4.0.1013 (2111E), ProcInfo 1/1/6/6, UTC-06:00S), PTS: 6664/4584/1C 2022-03-04 08:27:11.584 [DEBUG] Processing pending async DEM settings 2022-03-04 08:27:11.888 [INFO ] Successfully created shortcut in programs menu ('Default Printer Import.xml') 2022-03-04 08:27:11.888 [DEBUG] Processed 1 DEM shortcut (1 successful) 2022-03-04 08:27:11.889 [INFO ] Done (336 ms) [<<IFP#649445c3-1b6ff0] 2022-03-04 08:35:11.592 [INFO ] Performing async DEM actions [IFP#adb2af6a-1b0204>>] 2022-03-04 08:35:11.601 [DEBUG] User: Domain\user, Computer: DESKTOP-062, OS: x64-win10 (Version 2009, BuildNumber 19042.1526, SuiteMask 100, ProductType 1/4, Lang 0409, VMware VDM 8.4.0, App Volumes 4.5.0.77, DEM 10.4.0.1013 (2111E), ProcInfo 1/1/6/6, UTC-06:00S), PTS: 6844/7060/1C 2022-03-04 08:35:11.619 [DEBUG] Processing pending async DEM settings 2022-03-04 08:35:11.924 [INFO ] Successfully created shortcut in programs menu ('Default Printer Import.xml') 2022-03-04 08:35:11.925 [DEBUG] Processed 1 DEM shortcut (1 successful) 2022-03-04 08:35:11.925 [INFO ] Done (333 ms) [<<IFP#adb2af6a-1b0204] 2022-03-07 07:07:16.654 [INFO ] Performing async DEM actions [IFP#2df3ff23-2dd2c6e>>] 2022-03-07 07:07:16.665 [DEBUG] User: Domain\user, Computer: DESKTOP-024, OS: x64-win10 (Version 2009, BuildNumber 19042.1526, SuiteMask 100, ProductType 1/4, Lang 0409, VMware VDM 8.4.0, App Volumes 4.5.0.77, DEM 10.4.0.1013 (2111E), ProcInfo 1/1/6/6, UTC-06:00S), PTS: 7688/7336/1C 2022-03-07 07:07:16.687 [DEBUG] Processing pending async DEM settings 2022-03-07 07:07:16.961 [INFO ] Successfully created shortcut in programs menu ('Default Printer Import.xml') 2022-03-07 07:07:16.961 [DEBUG] Processed 1 DEM shortcut (1 successful) 2022-03-07 07:07:16.962 [INFO ] Done (308 ms) [<<IFP#2df3ff23-2dd2c6e] 2022-03-07 09:13:22.335 [INFO ] Performing async DEM actions [IFP#9e285cdc-25cf3f>>] 2022-03-07 09:13:22.346 [DEBUG] User: Domain\user, Computer: DESKTOP-062, OS: x64-win10 (Version 2009, BuildNumber 19042.1526, SuiteMask 100, ProductType 1/4, Lang 0409, VMware VDM 8.4.0, App Volumes 4.5.0.77, DEM 10.4.0.1013 (2111E), ProcInfo 1/1/6/6, UTC-06:00S), PTS: 3172/6948/1C 2022-03-07 09:13:22.366 [DEBUG] Processing pending async DEM settings 2022-03-07 09:13:22.700 [INFO ] Successfully created shortcut in programs menu ('Default Printer Import.xml') 2022-03-07 09:13:22.700 [DEBUG] Processed 1 DEM shortcut (1 successful) 2022-03-07 09:13:22.701 [INFO ] Done (366 ms) [<<IFP#9e285cdc-25cf3f] 2022-03-07 13:29:07.936 [INFO ] Performing async DEM actions [IFP#1cae93de-549939>>] 2022-03-07 13:29:07.939 [DEBUG] User: Domain\user, Computer: DESKTOP-057, OS: x64-win10 (Version 2009, BuildNumber 19042.1526, SuiteMask 100, ProductType 1/4, Lang 0409, VMware VDM 8.4.0, App Volumes 4.5.0.77, DEM 10.4.0.1013 (2111E), ProcInfo 1/1/6/6, UTC-06:00S), PTS: 12960/8864/1C 2022-03-07 13:29:07.982 [DEBUG] Processing pending async DEM settings 2022-03-07 13:30:04.418 [INFO ] Printer mapping logs for 'Purchasing-C3525.xml': 2022-03-07 13:30:04.418 [INFO ] At 13:30:04.361, Successfully mapped printer '\\print-01\Purchasing-C3525' (took 2 tries; waited 100 ms) ('Purchasing-C3525.xml') 2022-03-07 13:30:04.420 [DEBUG] Processed 1 DEM printer mapping (1 successful) 2022-03-07 13:30:04.422 [INFO ] Done (56496 ms) [<<IFP#1cae93de-549939]