I am trying to start a new remote position but I can't get into the company's system and they don't seem to have IT people. 1. I login successfully on the first screen on VMware Horizon (5.5....
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I am trying to start a new remote position but I can't get into the company's system and they don't seem to have IT people. 1. I login successfully on the first screen on VMware Horizon (5.5.3) 2. I receive the pop-up on the authenticator on my phone. 3. I click accept on the phone authenticator. 4. VMware then brings me to the second login screen. 5. I enter the exact same credentials on the second login screen. I also changed the Domain to “CORP" as instructed. 6. After a few moments I receive the error “Unknown user name or bad password". 7. I have tried reinstalling software, using different versions of software, updated software, restarted computer, restarted modem, etc. 8. I have tried using wireless and ethernet. 9. The company reset the credentials twice and that did not work. 10. I have tried on MacBook (mid-2012) (Catalina 10.15.7) and Ubuntu desktop (LTS 20.04.3) (Horizon 2111) and get the same result. I did manage to login twice successfully from the Ubuntu desktop, but now it doesn't work. 11. I tried Renewing my DCHP lease on my router and now I cannot even get past the first login screen, which give me an "Access Denied" error. Anybody have any idea what the problem is? I would like to start my new job.