mabdelhamid's Posts

not sure, but try to add a semicolon at the end
can you give more information about the device ownership type, enrollment method and the restriction settings you set?  
Hello Zee,  most probably, the app is not available for the user region, check the Country/Region the affected users configured for their App Store. Also, to confirm you, when you add the applicati... See more...
Hello Zee,  most probably, the app is not available for the user region, check the Country/Region the affected users configured for their App Store. Also, to confirm you, when you add the application try to change the country from top-right corner, and verify if you can see it.
use /norestart parameter    
Thanks Ossama for the reply.
Hello Osama, have you checked the UDP traffic?
Did you have any policy that restrict Screen capture? disabling screen capture policies affect WS1 Assist.
Did you check the config folder Share and NTFS permissions for these users? or if the path is available through network from these VDIs? Also, Regarding to logs, "Paths Unavailable at Logon"... See more...
Did you check the config folder Share and NTFS permissions for these users? or if the path is available through network from these VDIs? Also, Regarding to logs, "Paths Unavailable at Logon" Group policy behavior is set to "Skip import", so when the folder is not available or reachable by the client, it will not import any DEM configuration, if you change it to "Log off" users will not be able to login to the VDI when the config path is not available. https://docs.vmware.com/en/VMware-Dynamic-Environment-Manager/2111/com.vmware.dynamic.environment.manager-install-config/GUID-D8FE99F6-7F19-4AB4-9484-562005530513.html  
Hello, We have Workspace ONE UEM 2008 on prem, is it ok if we directly upgrade to v2111 or we should go to intermediate version first? as from this link :https://docs.vmware.com/en/VMware-Workspac... See more...
Hello, We have Workspace ONE UEM 2008 on prem, is it ok if we directly upgrade to v2111 or we should go to intermediate version first? as from this link :https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2105/UpgradeGuide/GUID-PerformUpgrade.html it says: Open the Workspace ONE UEM Database XXXX Setup.exe executable by right-clicking and running as administrator, where XX is the next Workspace ONE UEM version from the one you are running. so, I'm a bit confused.
I faced same issue when Microsoft SCCM agent was installed, when I uninstalled it Intelligent Hub worked perfectly.
Hello, I have this issue when configuring SMTP integration through ACC, test is Unsuccessful with the below event shown,   Identity:auth:Basic:Administrator Module:WanderingWiFi.AirWatch.Console.... See more...
Hello, I have this issue when configuring SMTP integration through ACC, test is Unsuccessful with the below event shown,   Identity:auth:Basic:Administrator Module:WanderingWiFi.AirWatch.Console.Web.Controllers.Settings.SmtpController.TestSmtpConnection Message: *** EXCEPTION *** System.Exception: Cannot create a AccServiceClient for AirWatch.CloudConnector.SmtpService.ISmtpService. Async operation must have signature SendAsync(BaseServiceRequestSubtype, CancellationToken) at AirWatch.Runtime.CodeGeneratorBase`1.<GetGeneratedTypeInfo>b__10_0(Type t) at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory) at System.Collections.Concurrent.ConcurrentDictionaryEx.GetOrAddAtomically[TKey,TValue](ConcurrentDictionary`2 cdict, TKey key, Func`2 valueFactory) at AirWatch.Runtime.CodeGeneratorBase`1.GetGeneratedTypeInfo(Type interfaceType) at AirWatch.CloudConnector.Client.AccServiceClient.Create[T](AccServiceClientParameters parameters) at WanderingWiFi.AirWatch.BusinessImpl.EnterpriseIntegrationHelper.TestSmtpConnection(SmtpServiceConfiguration serviceConfiguration, EntityKey locationGroupId) at WanderingWiFi.AirWatch.Console.Web.Controllers.ControllerHelpers.SettingsHelper.TestSmtpConnection(ApplicationSmtpModel model, EntityKey locationGroupId) at WanderingWiFi.AirWatch.Console.Web.Controllers.Settings.SmtpController.TestSmtpConnection(ApplicationSmtpModel model)AW_Logging_Exception_Logged:True;AW_Logging_Exception_Data_Count:1;AW_Logging_Exception_Log_Message:;Diagnostics Context   any idea?
Thanks all, the deployment is on-prem, Sensor is not available.
Yes I tried it actually, the issue was related to network.
Hello, If I got you right, you can do one of the following: 1- Create a new Assignment Group for all users except the user you want to exclude and assign that specific app to this group. 2- Create... See more...
Hello, If I got you right, you can do one of the following: 1- Create a new Assignment Group for all users except the user you want to exclude and assign that specific app to this group. 2- Create a new group with this single user on it and exclude him from that app assignment.  
Hello, I'm trying to get the default password of Workpsace ONE Access appliance, we deployed it multiple time and the configurator is not opening and telnet to 8443 and 443 is not working, we need t... See more...
Hello, I'm trying to get the default password of Workpsace ONE Access appliance, we deployed it multiple time and the configurator is not opening and telnet to 8443 and 443 is not working, we need to check if the httpd service is running or not, any idea how to verify?
The issue solved, WS1 UEM was still not taken the Location Sample from the device.
What is your setup? on-prem or cloud?
I believe you have "Automatically Sync Enabled Or Disabled User Status" setting enabled. https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2008/Directory_Service_Integration/GUID-AWT-SETDISABLEDUS... See more...
I believe you have "Automatically Sync Enabled Or Disabled User Status" setting enabled. https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2008/Directory_Service_Integration/GUID-AWT-SETDISABLEDUSERSINACTIVE.html So, when a user is disabled, his device will be automatically unenrolled.
Hello, I have a problem with Windows 10 enrolled corporate devices, that they don't report the location as the following image shows. I have set location to force on and the privacy settings to... See more...
Hello, I have a problem with Windows 10 enrolled corporate devices, that they don't report the location as the following image shows. I have set location to force on and the privacy settings to collect and display GPS data, also I checked from the device itself on Google maps and Bing maps, it can get the location. any idea what can be the issue?
Did you get any luck resolving that? I'm facing same issue.