TDC-SteveB's Posts

Shadowed the user in question and they were able to add the printer as normal through printers & scanners - pulling down the printer as normal Have fixed the issue for now by switching printer away ... See more...
Shadowed the user in question and they were able to add the printer as normal through printers & scanners - pulling down the printer as normal Have fixed the issue for now by switching printer away from async in the DEM  The Async log for some users was being locked and hanging while the printer was set to async and never mapping the printer log file was only released when user logged off  It now does not lock the logfiles and completes the printer mapping as normal
We have started to get a failure on mapping of the default printer with "Error 6"  on the async log  2021-03-29 08:29:51.870 [ERROR] Error 6 trying to map printer '\\xerox-print\followprint' ('Follo... See more...
We have started to get a failure on mapping of the default printer with "Error 6"  on the async log  2021-03-29 08:29:51.870 [ERROR] Error 6 trying to map printer '\\xerox-print\followprint' ('Follow Print.xml') Can someone point us in the direction of the error codes listing so I can see what code 6 relates to.