vols2's Posts

thanks for the info, Just another question, on the physical server we created two partitions, raid 1 and raid 10. RAID 1 partition to store OS and RAID 10 partition for the the VMs, is this correct or not, appreciate information on this

we have 2 hosts, connection server on each host with their own desktop pools. It's only happening on one server, the connection server was on Horizon 7.3 and we did an in-place upgrade to Horizon 7.6 following the steps in the vmware documentation of upgrading the connection server first then the agent on the golden image. On the golden image do we have to remove the old agent first or we can just install the new agent over the old one to upgrade

Hi Sjesse DHCP pool is fine. We have 2 connection servers and 50 thin clients in one vlan and all 60 win 10 vms in another vlan. It only happens to users who connect to the first server's desktop pool and use the vm"s in that pool. The second server and the vm"s on that desktop pool work normally . Could it be an agent issue. Not all users get disconnected at the same time, only  2 or 3 will get disconnected.

Hi Was running wireshark on the VM"s Vlan and from the image when VM12 got disconnected it was showing the 169 IP instead of 144. We have 2 servers with the same config and only one is getting disconnected when users connect to the VM on that server. Any thoughts on what might be the issue

Hi We use HP T630 thin clients, use blast as the display protocol and the agent is 7.6, the thin clients and the connection server is n the same vlan while the vm's are on another vlan. We are just using ESXI 6.5ui and Vcenter with the connection server as it is for student use in one of our labs. It has been working really well for the last 8 months. We were using Horizon 7.3 and then upgraded to Horizon 7.6 last week when the issue started happening

e.g. of a user who was disconnected 2019-02-04T10:05:32.377+12:00 INFO  (0E28-0780) <SimpleDeamonThread> [g] (Request75) User S11169287 connected to the Secure Gateway Server - session ID: 7C69_***_3DA4 2019-02-04T10:05:32.775+12:00 INFO  (0C28-0854) <DesktopControlJMS> [Audit] DISCONNECTED:Server:cn=89c5a263-3f66-4c39-a8d9-ae65e32ab96a,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=libfoyervdi,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:LibraryVDIVM-9;IP:144.120.148.23;IP6:null;USER:STUDENT\S11169287;USERDN:cn=s-1-5-21-220523388-682003330-1177238915-355384,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;BROKERUSERSID:S-1-5-21-220523388-682003330-1177238915-355384; 2019-02-04T10:05:32.775+12:00 INFO  (0C28-0854) <DesktopControlJMS> [DesktopTracker] User STUDENT\S11169287 disconnected from machine LibraryVDIVM-9 for desktop libfoyervdi - session allocated at February 4, 2019 9:39:13 AM, connected for 7 mins 47 secs 2019-02-04T10:05:33.077+12:00 INFO  (0C28-0854) <DesktopControlJMS> [Audit] PENDING:Server:cn=89c5a263-3f66-4c39-a8d9-ae65e32ab96a,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=libfoyervdi,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:LibraryVDIVM-9;IP:144.120.148.23;IP6:null;USER:STUDENT\S11169287;USERDN:cn=s-1-5-21-220523388-682003330-1177238915-355384,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;BROKERUSERSID:S-1-5-21-220523388-682003330-1177238915-355384; 2019-02-04T10:05:34.599+12:00 INFO  (0C28-0854) <DesktopControlJMS> [Audit] RECONNECTED:Server:cn=89c5a263-3f66-4c39-a8d9-ae65e32ab96a,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=libfoyervdi,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:LibraryVDIVM-9.student.usp.ac.fj;IP:144.120.148.23;IP6:null;USER:STUDENT\S11169287;USERDN:cn=s-1-5-21-220523388-682003330-1177238915-355384,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;BROKERUSERSID:S-1-5-21-220523388-682003330-1177238915-355384; 2019-02-04T10:05:34.599+12:00 INFO  (0C28-0854) <DesktopControlJMS> [DesktopTracker] User STUDENT\S11169287 reconnected to machine LibraryVDIVM-9 for desktop libfoyervdi - session allocated at February 4, 2019 9:39:13 AM FJT, disconnected for 0 mins 4 secs

Hi Nettech users are using HP thin clients to connect. Just to add I connected to the connection server using microsoft remote desktop and also got disconnected for a couple of seconds this is another error msg from the logs, is java causing the disconnection issue Reported error:Secure connection lost... shutting down.: caused by... com.vmware.vdi.logger.Logger.error(Logger.java:92) com.vmware.vdi.ob.tunnelservice.bf: Tunnel session lost at com.vmware.vdi.ob.tunnelservice.bw.a(SourceFile:577) at com.vmware.vdi.ob.tunnelservice.bz.run(SourceFile:962) at java.lang.Thread.run(Thread.java:748)