Mario_Giese's Posts

Hi, this is the complete content of my web.config in the MetadataTransformService: <?xml version="1.0" encoding="utf-8"?> <configuration>   <!-- To customize the asp.net core module uncomment and edit the following section.   For more info see https://go.microsoft.com/fwlink/?linkid=838655 -->   <system.webServer>     <handlers accessPolicy="Read, Script">       <remove name="aspNetCore" />       <add name="aspNetCore" path="*" verb="*" modules="AspNetCoreModuleV2" resourceType="Unspecified" />     </handlers>     <aspNetCore processPath="dotnet" arguments="exec &quot;VMware.UEM.MetadataTransformService.API.dll&quot;" stdoutLogEnabled="true" stdoutLogFile=".\logs\stdout" hostingModel="outofprocess">       <environmentVariables>         <environmentVariable name="ASPNETCORE_ENVIRONMENT" value="Production" />         <environmentVariable name="SwaggerBaseUrl" value="metadatatransformservice" />         <environmentVariable name="RUN_BG_DB_UPDATE" value="true" />         <environmentVariable name="HOSTED_ON_IIS" value="true" />       </environmentVariables>     </aspNetCore>     <!-- Removes IIS server info from Response Header -->     <security> <requestFiltering removeServerHeader="true" /> </security> <httpProtocol> <customHeaders> <remove name="X-Powered-By" /> </customHeaders> </httpProtocol>         <directoryBrowse enabled="false" />   </system.webServer>     <system.web>         <authentication mode="Windows" />     </system.web> </configuration>

Hi, as far as I know the cache folder is used for caching applications which you deploy via WSO. Do you have a File Storage configured (All Settings > Installation > File Path?) There is an option to disable File Storage Caching. If this is activated the Device Service Server will cache the Packages while they are requested by the clients. If you have a big amount of internal Apps, this can cause the big amount of Data. This is mentioned here under "Allocate Sufficient Hard Disk Capacity": https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/services/ReportsAnalytics/GUID-AWT-FS-INTRODUCTION.html I think if you disable the option, the content of the cache folder will still be the same because WSO is not deleting the files if you disable it afterwards But it will not grow further. I can't confirm that deleting the files in the cache folder will not cause any problems, because I haven't tried it. But from my understanding the DS will catch the files needed from the the Fileserver everytime an installation is triggered by a client. Therefore it shouldn't harm to delete it. Also if you need to replace a Device Service Server you will reinstall WSO on it and there will be no cached data in it. That's another reason why there shouldn't be a problem. If you find out another reason why the cache folder expands this way, please let me know. I hope this helps a bit. BR Mario

Hi, had the same problem. Data Loss Protection in Restrictions only restricts open in options, not copy paste. It is possible with custom setting profile. The option is called require managed pasteboard which was introduced in ios 15.  Unfortunately it is still not transferred into the WSO Restriction profile. The payload can be found here: https://github.com/vmware-samples/euc-samples/blob/master/UEM-Samples/Profiles/iOS/Fall-2021/iOS15-Restrictions.md  

Hi,  we had the issue with Android Profiles. In the API log we saw a Bad Request Error while trying to open the Profiles. This was provided by support and helped in our case (Step 5: repair .NET Core Windows Server Hosting bundle): 1. Open IIS Manager on the API server and go to Sites > MetadataTransformService > Handler Mappings. Does page load successfully? If yes, proceed to Step 6, if no, proceed to Step 2   2.Do the same validation for the DesiredStateManagement and EntitlementService sites. Do the pages load successfully? If no, proceed to Step 3   3.In IIS Manager, go to Sites > Default Website > Modules and look for AspNetCoreModuleV2. Does the module exist? If no, proceed to Step 4   4.Open File Explorer and browse to C:\Program Files\IIS\Asp.Net Core Module\V2 and check for the aspnetcorev2.dll file. Does the file exist? If no, proceed to Step 5   5.Open Control Panel and verify if the .NET Core 3.1.14 Windows Server Hosting bundle (or more recent version of 3.X) is installed. If it is, perform a repair action. If it is not, download and install it. Once it has been repaired/installed, go back through Steps 1-4. -If Steps 1-4 are successful, and the page still does not load, proceed to Step 6.   6.Browse to the <UEM_install_directory>\AirWatch\AirWatch 2111\Websites\MetadataTransformService and look for web.config file. Open the config and validate that it has the line <handlers accessPolicy="Read, Script">. If it does not, make a backup of the config file and then add the line to it. **

Hi,  I have the same problem. UEM + Access on Prem, Access 22.09.1.0 with external SQL Database. Clicking on "Device ID" above the date in the hub app shows error message (system not reachable). In the greenbox_web.log on access I can see an 404 error on the /catalog-portal/services/api/support/devices/{device_id}/deviceDetails. In the browser I am getting the same result on this catalog-portal page of access that the Support Center is not reachable. API Calls to UEM are all ok while opening the page on the device, seems to be a problem in access. Anyone got a solution so far?

Hi, sorry I don't know.  I was interested because we have a problem after updating to 21.09 with some Android Profiles which just display an empty white page. Android Profiles in the latest versions use a new UI. We already have a ticket open for this.  Maybe in your case you just have problems with the rigths of your admin role? API rights are neccessary. Maybe you can check this article: https://kb.vmware.com/s/article/87259

Hi, same setup on my side, I was able to activate Hub Services. But if I activate it for clients I get error: Something went wrong and response status code was unacceptable: 401 in iOS Hub App. Anyone seeing this problem?

Turned out that we had a problem with secure channel communication between devices and WSO environment. This is caused by the latest .NET Windows Update which was released this january. It breaks the communication. https://kb.vmware.com/s/article/82294?lang=en_US.

Hi, since we updated our on prem environment to 2008.0.16 we have issues with hub app and boxer config is not getting pushed to iOS and Android devices too if we enroll new devices. We see HMAC errors in Troubleshooting on device details. Hub App on iOS is not showing account details on startup page, just an empty grey circle. But console says, the device is enrolled. Tried to update to WSO 2011 but same. Do you see similar things on your side?