Update: I upgraded my dusty 9.0.4.0 environment to 9.6.0.8 and ran the patch against the DB after the console upgrade. Still couldn't enroll XS devices (invalid profile). The problem was that I...
See more...
Update: I upgraded my dusty 9.0.4.0 environment to 9.6.0.8 and ran the patch against the DB after the console upgrade. Still couldn't enroll XS devices (invalid profile). The problem was that I didn't run the patch on the app server as well. Once I did that, XS devices are now enrolling smoothly. Also noticed a tremendous improvement in console performance after the upgrade. Much quicker and smoother. Thanks for the tips! I often find better luck here than with support.
I'm about to just update to 9.6 since it seems stable enough. My last DB update was 9.5. Do I need to update the DB to 9.6 prior to the console upgrade?
Hi, Luke. I'm on 9.5.0.17. I've applied the patch and the Oct. 1st OS seed script. Still getting users reporting ' invalid profile' when trying to enroll the XS phones. Any recommendations?
