Hello, If the issue mainly affects the Teams Application's audio and microphone, further verification of the "Media Optimisation For Microsoft Teams feature" may be necessary. Please verify the foll...
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Hello, If the issue mainly affects the Teams Application's audio and microphone, further verification of the "Media Optimisation For Microsoft Teams feature" may be necessary. Please verify the following actions: Client Side Validation: * The Media Optimisation for Microsoft Teams feature is installed by default if you are using Horizon Client For Linux 2206 or Earlier Version, but you have the option to deselect the functionality during the install. as displayed in the screenshot below * If you are using Horizon Client For Linux 2209 or later, then the option is not available in the installer, the feature is always enabled like shown in screenshot: * Logs html5Client-*.log located at "/tmp/vmware-<username> folder can reviewed. Keyword or message to look for would be: "command":"createInstanceDone" "featuresSupported":["video","screenshare","multimonitorscreenshare"] Agent Side Validation: * Validate if the feature is enabled Computer Configuration > Administrative Templates > VMware View Agent Configuration > VMware HTML5 Features > VMware WebRTC Redirection Features > Enable Media Optimization for Microsoft Teams. [ Note: With 2209 or earlier version of Horizon Agent, this feature is only controller by GPO. It is Disabled by default ] * Does Audio and Mic works fine on teams app by turning off this feature. * Open teams web client on browser and validate if the mic and sound works on browser fine? I hope this information helps you narrow down the problem. Best of luck.