To add more to this - We have been able to successfully launch an app via RDSH to an external user but the reliability is intermittent. What seems to happen is that Pre-launch will commence short...
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To add more to this - We have been able to successfully launch an app via RDSH to an external user but the reliability is intermittent. What seems to happen is that Pre-launch will commence shortly after authenticating with the connection server, then , if no pre-existing pre-launch session exists, it will try to create a new one. After exactly 1 minute, the 'new' session then expires. Attached image from our horizon logs: UKDN.\S0088161test2 Info 04/09/2020, 2:39 PM Broker Get launch items timing profile for \S0088161test2 on XHZWIN0402, duration: 32 UKDN\s0088161test2 Info 04/09/2020, 2:34 PM Broker null application launch timing profile for UKDN\s0088161test2, duration: 124337 UKDN\s0088161test2 Audit failure 04/09/2020, 2:33 PM Broker Unable to launch from Pool a-uat-muapp-f1 for user UKDN\s0088161test2: There were no machines available that reported protocol [BLAST] as ready UKDN\s0088161test2 Warning 04/09/2020, 2:33 PM Agent The pending session on machine AS12UATMuApp101 for user UKDN\s0088161test2 has expired UKDN\s0088161test2 Info 04/09/2020, 2:32 PM Broker User UKDN\s0088161test2 requested Pool a-uat-muapp-f1, allocated machine AS12UATMuApp101 UKDN\s0088161test2 Info 04/09/2020, 2:32 PM Broker User UKDN\s0088161test2 requested Application a-uat-muapp01-goal_b1 UKDN\s0088161test2 Info 04/09/2020, 2:32 PM Agent The agent running on machine AS12UATMuApp101 has accepted an allocated session for user UKDN\s0088161test2 UKDN\s0088161test2 Warning 04/09/2020, 2:30 PM Agent The pending session on machine AS12UATMuApp101 for user UKDN\s0088161test2 has expired UKDN\s0088161test2 Info 04/09/2020, 2:29 PM Broker User UKDN\s0088161test2 requested Pool a-uat-muapp-f1, allocated machine AS12UATMuApp101 UKDN\s0088161test2 Info 04/09/2020, 2:29 PM Broker User UKDN\s0088161test2 requested Application a-uat-muapp01-goal_b1 UKDN\s0088161test2 Info 04/09/2020, 2:29 PM Agent The agent running on machine AS12UATMuApp101 has accepted an allocated session for user UKDN\s0088161test2 UKDN\s0088161test2 Warning 04/09/2020, 2:28 PM Agent The pending session on machine AS12UATMuApp101 for user UKDN\s0088161test2 has expired UKDN\s0088161test2 Info 04/09/2020, 2:27 PM Broker User UKDN\s0088161test2 requested Pool a-uat-muapp-f1, allocated machine AS12UATMuApp101 UKDN\s0088161test2 Info 04/09/2020, 2:27 PM Broker User UKDN\s0088161test2 requested an application session from Pool a-uat-muapp-f1, pre-launch true I changed the pre-launch session timeout to 'Never' and tried to log in again and the audit failure at 2:33pm suggested no machines available, so would this suggest a licensing issue? Previosuly we've never seen this error because we didn't tweak pool settings. Any guidance or troubleshooting ideas would be appreciated, Dave