FelixYan's Posts

Thanks!  On Agent side, set HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware TSDR\tcpSidechannel as "tcp", then check whether the CDR performance can be improved better. If the issue still exists, then suggest to open one SR, and the related teams will be involved to check the issue.

Hello You can set the full log level on your Mac Client: Set “vdpService.log.logLevel = verbose" in ~/Library/Preferences/VMware Horizon View/config Set “MKSVchan.MKSVchanLogger.logLevel = verbose" in ~/Library/Preferences/VMware Horizon View/config (edited)  Then reproduce the issue and upload the log here(~/Library/Logs/VMware/vmware-MKSVchanClient-xxxxx.log, ~/Library/Logs/VMware/vmware-vdpService-Client-xxxxx.log), thanks!

Hello,   - Are you copying a single big file? What's the file size? - Are you copying a lot of small files?  - It's hard to explain why RDP can work well in your case. Try to use the same Horizon Client to connect to connection server(without UAG) directly, disable Tunnel function in Broker admin UI page, compare the behavior between Blast and RDP connection. Thanks!

You can try some solutions like below: - Using CDR to share your local folder to remote agent, then save the file to that folder directly - Using File association feature(Support on Windows and Mac Clients so far), open your local file with the remote app directly. When saving the file, it will be saved in your local.

The attached log is related with vmplayer but not Horizon. Please make sure you want to ask the question about Horizon and upload the specified log here, thanks! 2021-07-10T19:10:01.668-06:00| vmplayer| I005: Log for VMware Player pid=12708 version=16.1.2 build=build-17966106 option=Release 2021-07-10T19:10:01.668-06:00| vmplayer| I005: The host is 64-bit. 2021-07-10T19:10:01.668-06:00| vmplayer| I005: Host codepage=windows-1252 encoding=windows-1252 2021-07-10T19:10:01.668-06:00| vmplayer| I005: Host is Windows 10 Home, 64-bit (Build 19041.1083) 2021-07-10T19:10:01.617-06:00| vmplayer| I005: VTHREAD 12620 "vmplayer" 2021-07-10T19:10:01.626-06:00| vmplayer| I005: DictionaryLoad: Cannot open file "C:\Users\Fred\AppData\Roaming\VMware\config.ini": The system cannot find the file specified. 2021-07-10T19:10:01.626-06:00| vmplayer| I005: [msg.dictionary.load.openFailed] Cannot open file "C:\Users\Fred\AppData\Roaming\VMware\config.ini": The system cannot find the file specified. 2021-07-10T19:10:01.626-06:00| vmplayer| I005: PREF Optional preferences file not found at C:\Users\Fred\AppData\Roaming\VMware\config.ini. Using default values. 2021-07-10T19:10:01.626-06:00| vmplayer| I005: UUID: SMBIOS UUID is reported as '06 85 0c 69 4c c2 e8 11-9f 6c 80 2b f9 16 cc 14'. 2021-07-10T19:10:01.629-06:00| vmplayer| I005: DictionaryLoad: Cannot open file "C:\Users\Fred\AppData\Roaming\VMware\preferences.ini": The system cannot find the file specified. 2021-07-10T19:10:01.629-06:00| vmplayer| I005: [msg.dictionary.load.openFailed] Cannot open file "C:\Users\Fred\AppData\Roaming\VMware\preferences.ini": The system cannot find the file specified. 2021-07-10T19:10:01.629-06:00| vmplayer| I005: PREF Optional preferences file not found at C:\Users\Fred\AppData\Roaming\VMware\preferences.ini. Using default values. 2021-07-10T19:10:01.629-06:00| vmplayer| I005: POLL Using the WSAPoll API Implementation for PollDefault 2021-07-10T19:10:01.631-06:00| vmplayer| I005: LOCALE windows-1252 -> NULL User=409 System=409 2021-07-10T19:10:01.634-06:00| vmplayer| I005: lib/ssl: OpenSSL using RAND_OpenSSL for RAND 2021-07-10T19:10:01.634-06:00| vmplayer| I005: lib/ssl: protocol list tls1.2 2021-07-10T19:10:01.634-06:00| vmplayer| I005: lib/ssl: protocol list tls1.2 (openssl flags 0x17000000) 2021-07-10T19:10:01.634-06:00| vmplayer| I005: lib/ssl: cipher list ECDHE+AESGCM:RSA+AESGCM:ECDHE+AES:RSA+AES 2021-07-10T19:10:01.634-06:00| vmplayer| I005: lib/ssl: curves list prime256v1:secp384r1:secp521r1 2021-07-10T19:10:01.636-06:00| vmplayer| I004: gVmomi: gvmomi_init: success. 2021-07-10T19:10:01.665-06:00| vmplayer| I005: Win32U_GetFileAttributes: GetFileAttributesExW("C:\Users\FRED\AppData\Local\Temp\vmware-Fred", ...) failed, error: 2 2021-07-10T19:10:01.677-06:00| vmplayer| I005: VMware Player 2021-07-10T19:10:01.677-06:00| vmplayer| I005: Command line: 2021-07-10T19:10:01.677-06:00| vmplayer| I005: "C:\Program Files (x86)\VMware\VMware Player\vmplayer.exe"

As you said, the problems happens on Zero client. Do you mean it's a Zero client from Dell. If yes, then have you reported this problem to them? Zero client doesn't use Horizon client to connect Horizon server.

You have described a lot of problems, and the circumstances that cause these problems are diverse. It is recommended that you open SR and provide a detailed log for further analysis. -Black screen at login. -The display protocol is not available. It happens as much as with PCOIP as Blast. -View Agent reports that it has an existing desktop request in process at this time.

Local computer is the machine which you run the Horizon Client. Horizon Client can connect to remote desktop(This is the Agent, it's always a VM in public/private cloud). So you mean the timezone of your remote desktop is changed, right?  When Horizon Client connecting to Horizon remote desktop, it will sync the local timezone(laptop) to the remote desktop.

So you are using Horizon Linux Client, after connecting to the remote desktop, the timezone of your local computer will be changed, right? And you have to manually adjust it back. Please double confirm on the case. BTW, which kind of remote desktop you are connecting. Horizon Linux Agent or Horizon Windows Agent? What's version of this agent? Thanks!

Have you tried to use this GPO to limit the dump count: https://docs.vmware.com/en/VMware-Horizon/2103/horizon-console-administration/GUID-AA860564-A297-4C49-8504-1547C8577905.html Configure dump count on program error Limits the number of dump files that can be created. Set Maximum dump files to be created to any numerical value. The value takes effect per process and per process for each user. If you set the value to 0, no dump files are created. If you do not configure this setting, the number of dump files that can be created is 128 or unlimited, depending on the process that generates the dump files.

- if your question is whether Horizon Client can sync the local timezone information with Horizon Agent(remote computer), then the answer is Yes. Please let me know which type/version of Horizon Client/Agent you are using. - if your question is whether Horizon Client can change the local timezone, the answer is No.