dsidler's Posts

Background Blur with client 2206

by Contributor in Horizon Desktops and Apps
‎07-26-2022 10:20 AM
‎07-26-2022 10:20 AM
Hi all, According to the release notes and the compatibility matrix, we should get background blur with the latest 2206 client on Windows. Anyone seen this working irl? Using latest Teams client  1.... See more...
Hi all, According to the release notes and the compatibility matrix, we should get background blur with the latest 2206 client on Windows. Anyone seen this working irl? Using latest Teams client  1.5.00.17261 on host. 

Re: Outlook 2016 - O365 freezes VM - but only on the second screen

by Contributor in Horizon Desktops and Apps
‎02-22-2021 12:43 AM
‎02-22-2021 12:43 AM
That is the version that we deployed now. Issue seems to be resolved.

Re: Secondary screen temporary freezes when resizing window

by Contributor in Horizon Desktops and Apps
‎02-19-2021 06:15 AM
‎02-19-2021 06:15 AM
Quick update. We followed Method 2 of this article: VMware View SVGA driver reports newer version than the installed View Agent version (2078739) Based on that we made sure to have the SVGA driver v... See more...
Quick update. We followed Method 2 of this article: VMware View SVGA driver reports newer version than the installed View Agent version (2078739) Based on that we made sure to have the SVGA driver version that matches our Horizon v7.13, which is v8.16.7.8. With this combination the freezing is gone. So far so good.

Re: Secondary screen temporary freezes when resizing window

by Contributor in Horizon Desktops and Apps
‎02-19-2021 06:09 AM
‎02-19-2021 06:09 AM
@aWanderer "you are presented with the Lock/Sign Out/.... screen, press Escape" Definitely not possible in our case.  

Re: Secondary screen temporary freezes when resizing window

by Contributor in Horizon Desktops and Apps
‎02-18-2021 05:21 AM
‎02-18-2021 05:21 AM
Horizon 7.13 seems to work together with most versions of the tools: https://www.vmware.com/resources/compatibility/sim/interop_matrix.php#interop&260=4718&39=

Re: Outlook 2016 - O365 freezes VM - but only on the second screen

by Contributor in Horizon Desktops and Apps
‎02-18-2021 04:20 AM
‎02-18-2021 04:20 AM
@projectserve What version of SVGA driver did you get with VMware tools 10.30.10? We are suspecting we got a newer version of the driver smuggled in by Windows Update.   

Re: Outlook 2016 - O365 freezes VM - but only on the second screen

by Contributor in Horizon Desktops and Apps
‎02-18-2021 04:00 AM
‎02-18-2021 04:00 AM
For those interested, similar discussion taking place here: Re: Secondary screen temporary freezes when resizi... - VMware Technology Network VMTN I had the same issues with Outlook as OP is describ... See more...
For those interested, similar discussion taking place here: Re: Secondary screen temporary freezes when resizi... - VMware Technology Network VMTN I had the same issues with Outlook as OP is describing it, but haven't immediately linked it to SVGA driver. Only after I noticed the effect with other apps too.

Re: Secondary screen temporary freezes when resizing window

by Contributor in Horizon Desktops and Apps
‎02-18-2021 01:00 AM
‎02-18-2021 01:00 AM
@projectserve: That's interesting. I tested the same (i.e. disabling SVGA driver) in my session and the freezes go away indeed. We don't even have to reboot or reconnect, just resize and maximize the... See more...
@projectserve: That's interesting. I tested the same (i.e. disabling SVGA driver) in my session and the freezes go away indeed. We don't even have to reboot or reconnect, just resize and maximize the whole remote desktop window and you're back on. Performance does not feel any different, it was ok already before. But I can't get the session to freeze anymore. Previously I just had yank the corner of any application around to get the session to halt for 5 to 10 seconds, now it does not do that anymore. CPU load seems the same. HTML5 redirection in Chrome works as before, so does VMware Media Optimization in MS Teams. Now, we had some discussions in our team last year, when one of the VDI engineers insisted to disable the SVGA driver, "otherwise it does not work". We dismissed it at the time because there was no evidence in any VMware documentation that this driver needed to be touched in any way. Furthermore, none of the established optimization guides ever mention messing with the SVGA driver. As long as you follow the order when installing VMWare tools and VDA Agent you should be fine. Edit: I'm still not convinced that disabling the SVGA driver is the proper solution. There must be another underlying problem here. Any ideas?

Re: Secondary screen temporary freezes when resizing window

by Contributor in Horizon Desktops and Apps
‎02-18-2021 12:39 AM
‎02-18-2021 12:39 AM
@aWanderer: When we have this freeze, Ctr-Alt-Ins has no immediate effect for us. Only after a few seconds, when the session has recovered, we are presented with the  Lock/Sign Out/.... screen. It se... See more...
@aWanderer: When we have this freeze, Ctr-Alt-Ins has no immediate effect for us. Only after a few seconds, when the session has recovered, we are presented with the  Lock/Sign Out/.... screen. It seems you are facing a slightly different issue perhaps?

Secondary screen temporary freezes when resizing window

by Contributor in Horizon Desktops and Apps
‎01-21-2021 07:19 AM
‎01-21-2021 07:19 AM
This is  weird issue we are encountering as we are testing a new release of our VDI desktop. This is the environment: Horizon 7.13.0 VDA 7.13 running on Windows 10 Ent - 2004 PC-Blast Protocol Cl... See more...
This is  weird issue we are encountering as we are testing a new release of our VDI desktop. This is the environment: Horizon 7.13.0 VDA 7.13 running on Windows 10 Ent - 2004 PC-Blast Protocol Client is Windows 10 Ent - 20H2 Horizon Client is latest 5.5.0 Client has 2 monitors, driven by NVS510 VDI Session full screen across both monitors Whenever I resize a window, the remote session freezes for approx. 5 to 10 seconds, including mouse pointer. Keyboard and mouse input during the freeze are queued and executed after the session returns to normal. The problem occurs reliably on the 2nd, right hand monitor, much less on the primary screen.  What I tried so far: Tested on macOS, problem does not appear there Tested with latest Horizon client 2012 build 8.1.0, same problem Tested with PCoIP instead of Blast, same problem Tested with Teradici Zero client, problem does not appear there The only thing that DOES have an impact is when in Performance Options we choose "Let Windows choose what's best ...". and then disable "Show window contents while dragging". Fair enough, but we feel this can't be the solution, because were we live it's the 21st century.  Does anyone have ideas other then crippling the UX?