GTO455's Posts

Hello  All, Question for those of you using FSLogix,  MS Teams  and DEM. I recently added the config template for MS Teams in DEM (9.9) and I'm finding it to be one of the largest profiles in my environment.  I'm wondering since I have FSLogix hosting most of the config files for Teams through the GPO, do I even need the config file in DEM for it? Teams config in DEM [IncludeFolderTrees] <LocalAppData>\Microsoft\Credentials <LocalAppData>\Microsoft\IdentityCache <LocalAppData>\Microsoft\Teams <LocalAppData>\Microsoft\TeamsMeetingAddin <LocalAppData>\Microsoft\TeamsPresenceAddin <LocalAppData>\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy <LocalAppData>\SquirrelTemp <AppData>\Microsoft\Teams <AppData>\Microsoft Teams <AppData>\Teams [ExcludeFolderTrees] <LocalAppData>\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\TempState <LocalAppData>\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\AC\Temp <AppData>\Microsoft Teams\logs <AppData>\Microsoft\Teams\Application Cache <AppData>\Microsoft\Teams\Cache <AppData>\Microsoft\Teams\tmp [ExcludeFiles] <AppData>\Microsoft\Teams\logs.txt <AppData>\Microsoft\Teams\lockfile <AppData>\Microsoft\Teams\storage.json   GPO for FSLogix O365 Containers  

Hello, Looking for some assistance on using Zoom in our VDI environment, mostly for users logging in remotely using Dell thin clients (and UAG's for authentication). We are using VDI with PCoIP in our environment. If I log in remotely using a thin client, authenticate through the UAG's, get assigned a desktop and fire up Zoom, the experience is horrible, and basically unusable. Audio and video is choppy and frequently freezes up. VDI resources are not an issue, CPU/RAM/GPU are all under 50% utilized with Zoom running. All other apps work fine. However, if I connect to our corporate network using a laptop with a traditional VPN, and use the Horizon Client to connect to the same pool, Zoom works MUCH better in VDI. I understand that it should be better over the VPN because of dedicated resources vs. shared, but the difference is night/day. Made some typical optimizations and other registry changes to the VDI image to for situations where high latency could be an issue, but that has not made a difference. UAG's are behind the corporate firewall and F5 load balancers, and the only ports open for remote connectivity are 443 and 4172 (PCoIP). Connection servers on the internal network are also behind a F5 load balancer. VDI image has all the latest updates and agents, and all applications are local, no AppStacks involved. Environmental Specs Horizon 7.10 ESB DEM 9.9 Instant Clones Windows 10 1909 (Ent.) 4 CPU/10 GB RAM/ 75GB Disk  NVidia M10 (1GB Profile per user) Zoom Client for VDI (5.4.58716) Zoom Plugin for VMWare Horizon (5.4.58714) Dell 5470 Thin Clients UAG 20.09 Other than Zoom, the environment with the remote thin clients and UAG's work great, but my boss considers this Zoom issue a "showstopper" and is hesitant to release this service to our users until this is resolved. I know there are a lot of moving parts to this environment, but I am hoping someone else has run into this same or similar issue and can offer some suggestions! Thanks! C