yuleyl's Posts

If this issue only occurs on the specific Mac machine and not on others, I guess it could be network adapter issue on this Mac. Please trying following steps to reset IPv4 network. Steps: Open System Preferences Click on the Network Icon Click on the network interface. Click the Advanced button. Select TCP/IP Select "Off" under Configure IPv4. Select "OK" Select "Apply". Repeat steps 4-8, just change to "Using DHCP" in step 6. Commend lines for above steps: sudo networksetup -setv4off <networkservice> sudo networksetup -setdhcp <networkservice> If the issue is still reproducible, please follow below steps to collect the client logs and attached in this page. 1. Quit Horizon Client, run command from Terminal.app    launchctl setenv VMWARE_VIEW_DEBUG_LOGGING "1" 2. Launch Horizon Client and reproduce this issue 3. Get all logs from below paths:    $HOME/Library/Logs/VMware/*.*    $HOME/Library/Logs/VMware/VMware Horizon Client/*.* Thanks.

If you using Centrify app, please disable PIVToken by below command line from Terminal.app. sudo defaults write /Library/Preferences/com.apple.security.smartcard DisabledTokens -array com.apple.CryptoTokenKit.pivtoken

Which Smart card are you using? PIV, Java, .Net or other? Maybe below works for you: Installed corresponding Smart card driver on you Mac and disable PIVToken by below command line from Terminal.app. sudo defaults write /Library/Preferences/com.apple.security.smartcard DisabledTokens -array com.apple.CryptoTokenKit.pivtoken Notes: if you're using macOS 10.13, please make sure quit Keychain app and re-launch Horizon client. Thanks.

From your crash log, it looks like you're using macOS 10.12.3 and Horizon Client 4.3 client. Have you disabled the PIVToken on your macOS 10.12? If have not, please follow below workaround that mentioned in the Release Notes. VMware Horizon Client for Mac OS X Release Notes When you use Horizon Client on macOS Sierra (10.12), Horizon Client stops responding when it reads a smart card with Apple CryptoTokenKit PIVToken. Workaround: Disable PIVToken by using one of the following methods: 1) Install PKard for Mac v1.7, which automatically disables the com.apple.CryptoTokenKit.pivtoken token; or 2) Enter the following command at the command line: sudo defaults write /Library/Preferences/com.apple.security.smartcard DisabledTokens -array com.apple.CryptoTokenKit.pivtoken

What's the Mac OS version you using? It's better to provide the Mac client log and crash log from below path: $HOME/Library/Logs/DiagnosticReports/ $HOME/Library/Logs/VMware Horizon Client/vmware-view-xxxx.log And please trying delete previous preference file for Horizon Client first via below command line, then re-launch Horizon Client to check if crash issue still reproducible. defaults delete com.vmware.horizon

Black screen on PCoIP session may be caused by not enough Video card memory on the VM. You can follow below steps and connect the desktop via PCoIP again. If you haven't access to View Connection Server Admin, please contact your administrator to do it. Steps to increase Video memory of the VM via View Connection Server Admin: 1. Go to View Connection Server Admin console (https://<server>/admin) 2. Check the desktop pool setting (E.g. Category->Desktop Pool->Select the desktop pool and click Edit button->Desktop Pool Setting tab->Remote Desktop Protocol section) 3. Increase the value of "Max resolution of any one monitor" and save the changes 4. Connect the vCenter via vSphere client and power off the VM which you will connect from View client 5. Check the Video memory of the VM, it should be increased (default value is 8 MB) after powered off VM 6. Power on the VM and connect it with View client via PCoIP protocol The black screen should not reproduce if there is enough video memory on the VM. Thanks.

For latest version of Windows client, the last user info will be saved in "%AppData%\VMware\VMware Horizon View Client\prefs.txt", you can write a script to remove mruUsername="xxx" and mruDomain="xxx" from this file.

I didn't meet this issue on my iMac 27" and Macbook after upgraded from Yosemite to El Capitan. And there are some other issues on my side after upgraded, such as cannot launch Mac client via URI and USB services doesn't work. But these issues was gone after powered off and powered on again the Mac host. If you have not powered off your Mac, please try it. Thanks.

You can try defaults command to add them before launching Mac client. Example: defaults write com.vmware.horizon "broker-history" -array "https://<server FQDN/IP>:<port>/broker/xml" defaults write com.vmware.horizon "broker-history" -array-add "https://<server FQDN/IP>:<port>/broker/xml"

Please trying to change rotation to 90 degree for the external monitor as workaround. I tried this workaround on my iMac (NVIDIA GeForce GT 755M) and Macbook Pro with Retina 15" (NVIDIA GeForce GT 650M), and it becomes better. Thanks.

For native client, URI supports to pass username, domain and protocol, but it doesn't support to pass password. Example: vmware-view://username@server.com/desktopname?domainName=domainname&desktopProtocol=protocol-name If you want to SSO for remote desktop via URI, you can configure SAML Authentication. Example: vmware-view://username@server.com/desktopname?domainName=domainname&desktopProtocol=protocol&SAMLAuth=abcdef123456 Thanks.

There should be some configuration for your environment. Please open a ticket to VMware support team and request a checklist to review all the configurations of your environment. (Not only for Horizon 6.1, also include network settings/security policy/other configurations which used with the Horizon 6.1) Thanks.