I was able to get in. Someone from our contact reached out to licensing and they fixed the issue. I wished there was a way to reach support without going through hoops but it is what it is I guess.
Hi Scott28tt, I have tried the proper channels and is not working. I cannot get anyone on the phone and my account is deactivated so I cannot submit any tickets. I got the account when I took my Ad...
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Hi Scott28tt, I have tried the proper channels and is not working. I cannot get anyone on the phone and my account is deactivated so I cannot submit any tickets. I got the account when I took my Administrator training but now I need it for my job to open tickets and I am not able to get support at all.
Hopefully, someone from support can see my message. I have an account that I deactivated in Customer Connect Login. I tried the RESET MY PASSWORD option and that says "your account is deactivated c...
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Hopefully, someone from support can see my message. I have an account that I deactivated in Customer Connect Login. I tried the RESET MY PASSWORD option and that says "your account is deactivated contact Support" when I called Support, the message says to click on RESET MY PASSWORD. I tried calling the support phone number but I keep getting kicked out, dropped calls, and I am not able to get support on the phone. I was invited by another user with an email but I did not get my account updated with the account information so to troubleshoot I decided to deactivate my account thinking that I would be able to activate it again. Please help!!! I am not able to access Customer Connect to open support tickets.
