his issue may occur if: Update Manager is installed with a remote SQL 2005 or 2008 database using Windows Authentication and the Update Manager Service is set to log on as a Local System Acco...
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his issue may occur if: Update Manager is installed with a remote SQL 2005 or 2008 database using Windows Authentication and the Update Manager Service is set to log on as a Local System Account. To resolve this issue, change the Update Manager Service to log on to the remote database as a Windows account with Administrator privileges: Click Start > Run, type services.msc, and click OK. Right-click VMware Update Manager and click Properties. Click the Log on tab. Select This account, specify the Windows account along with the appropriate password, then click OK. Right-click VMware Update Manager and click Restart. The Update Manager configuration file contains an incorrect database entry or if DSN does not match the Update Manager configuration file. To resolve this issue, ensure that the entries in the Update Manager configuration file match: Open the vci-integrity.xml file (located in C:\Program Files\VMware\Infrastructure\Update Manager\vci-integrity.xml) in a text editor. Locate the database parameters: <database> <dbtype>SQL Native Client</dbtype> <dsn>VMware Update Manager</dsn> <InitialConnections>20</initialConnections> <maxConnections<40</maxConnections> </database> Verify that ODBC DSN and driver match the <dsn> and <dbtype> entries: If the system is 32bit, go to Administrative Tools > Data Sources ODBC > System DSN. If the system is 64bit, launch %SystemRoot%\syswow64\odbcad32.exe from Start > Run. If the DSN does not exist, recreate it with the same entries as the vci-integrity.xml file and ensure to apply appropriate permissions to the database. For more information, see the ESX and vCenter Server Installation Guide. After making any changes restart the Update Manager Service and test the plug-in connectivity. If you still get the error, it may be necessory to remove the Update Manager plug-in by going toAdd/Remove Programs and then reinstalling it in the Plug-in Manager.