virtualgirl
VMware Employee
VMware Employee

Customer not listed in Skyline Viewer

My customer Levi and Strauss had fully deployed Skyline, and it was registered as "LS & Co". I was able to see this customer listed in Skyline Viewer; however, now when I search for this customer in Skyline Viewer, LS & Co is no longer listed. Need help please. Thank you.

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Narasimha_Pras1
VMware Employee
VMware Employee

Hi,

Please share the required details using the below smart sheet. I will verify the status of the collector and update you.

Smartsheet Forms


Best Regards,
Narasimha Prasad
Skyline Support Moderator
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Narasimha_Pras1
VMware Employee
VMware Employee

Hi,

Thank you for your time. We were able to locate the org using the Org id, please use the same org id or a collector id while searching next time.

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Best Regards,
Narasimha Prasad
Skyline Support Moderator

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