Regarding your software licenses and support: you should have also received, in a separate email, license activation codes and instructions on how to activate your support subscription. If you didn't, check your spam folder, and then if necessary contact VMware customer service: https://www.vmware.com/contact/contactus.html?department=customer_service

Regarding training: the ideal use of the 30 PSO credits you bought is to apply them to sending someone to the VMware Infrastructure 3: Install and Configure training course. In the course schedule listings here:

http://mylearn.vmware.com/mgrreg/courses.cfm?ui=www&a=sort&orderby=0&id_subject=3036

you may pay using PSO credits for any class marked with a "¢". Not all classes delivered by VMware Authorized Training Centers accept PSO credits yet for payment; we're actively working on this issue.